How To Fix DIGITAL_PAYMENTS104 - Payment Service Provider account with same number already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 104

• Message text: Payment Service Provider account with same number already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS104 - Payment Service Provider account with same number already exists ?

  The SAP error message DIGITAL_PAYMENTS104 indicates that there is an attempt to create or register a Payment Service Provider (PSP) account that already exists in the system. This typically occurs when you try to add a new PSP account with a number that is already in use.
  Cause:
  
  Duplicate Entry: The most common cause is that the PSP account number you are trying to create is already registered in the system.
  Data Migration Issues: If data has been migrated from another system, there may be duplicate entries that were not cleaned up.
  Incorrect Configuration: There may be a configuration issue where the same account number is being referenced multiple times.
  
  Solution:
  
  
  Check Existing Accounts: 
  
  Navigate to the relevant section in SAP where PSP accounts are managed.
  Search for the account number you are trying to create to confirm if it already exists.
  
  
  
  Use a Unique Account Number: 
  
  If the account number is indeed in use, you will need to create a new PSP account with a unique number.
  
  
  
  Review Data Migration: 
  
  If this issue arose after a data migration, review the migration process to ensure that duplicate entries were not created.
  
  
  
  Delete or Modify Existing Account: 
  
  If the existing account is no longer needed, consider deleting it or modifying it to avoid conflicts.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidelines on managing PSP accounts.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment service provider management, such as BP (Business Partner) or Fiori apps if applicable.
  User Permissions: Ensure that you have the necessary permissions to create or modify PSP accounts in the system.
  
  By following these steps, you should be able to resolve the DIGITAL_PAYMENTS104 error and successfully manage your Payment Service Provider accounts in SAP.