How To Fix DIGITAL_PAYMENTS102 - Payment Service Provider account no. must not exceed 15 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 102

• Message text: Payment Service Provider account no. must not exceed 15 characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS102 - Payment Service Provider account no. must not exceed 15 characters ?

  The SAP error message DIGITAL_PAYMENTS102 indicates that the Payment Service Provider (PSP) account number you are trying to enter exceeds the maximum allowed length of 15 characters. This error typically occurs in the context of digital payment processing within SAP systems, where specific fields have character limits to ensure data integrity and compatibility with external payment systems.
  Cause:
  
  The account number you are entering for the Payment Service Provider exceeds the 15-character limit set by the SAP system.
  This could be due to a manual entry error or an incorrect configuration in the system.
  
  Solution:
  
  
  Check the Account Number: Verify the account number you are trying to enter. Ensure that it does not exceed 15 characters. If it does, you will need to truncate or modify it to fit within the limit.
  
  
  Update Configuration: If you are consistently needing to use longer account numbers, check if there is a configuration setting in your SAP system that can be adjusted. However, be aware that changing the character limit may not be advisable or possible due to system constraints.
  
  
  Consult Documentation: Review the SAP documentation or help files related to digital payments and Payment Service Providers to understand the requirements and limitations.
  
  
  Contact Support: If you are unsure about how to proceed or if the issue persists after making adjustments, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling Payment Service Provider configurations.
  Field Lengths: Familiarize yourself with the field lengths for various data entries in your SAP system, especially those related to payment processing.
  Testing: After making changes, conduct tests to ensure that the payment processing works as expected without triggering the error again.
  
  By following these steps, you should be able to resolve the DIGITAL_PAYMENTS102 error and successfully enter the Payment Service Provider account number within the required constraints.