How To Fix DGEXC614 - Error while printing (document &1, exception &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGEXC - Messages for Exceptions to DG Regulations

• Message number: 614

• Message text: Error while printing (document &1, exception &2)

What causes this issue?

The document &V1& for the exception &V2& could not be printed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGEXC614 - Error while printing (document &1, exception &2) ?

  The SAP error message DGEXC614 indicates that there was an error while attempting to print a document, and it provides two parameters: the document identifier (&1) and the exception type (&2). This error can occur in various contexts, such as when printing invoices, reports, or other documents from SAP.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be available.
  Document Format Issues: The document format may not be supported by the printer or may be corrupted.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  Authorization Issues: The user may not have the necessary permissions to print the document.
  SAP Spool Issues: There may be issues with the SAP spool system, such as a full spool queue or errors in the spool request.
  Exception Type: The specific exception type (&2) can provide more context about the nature of the error (e.g., printer not found, document not found, etc.).
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction SPAD).
  Ensure that the printer is online and accessible.
  
  
  
  Review Document Format:
  
  Check if the document format is compatible with the printer.
  If the document is corrupted, try regenerating it.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  Test printing from another application to confirm printer availability.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to print the document.
  Review user roles and permissions in the SAP system.
  
  
  
  SAP Spool Management:
  
  Go to transaction SP01 to check the status of the spool requests.
  Clear any stuck or failed spool requests and try printing again.
  
  
  
  Analyze Exception Type:
  
  Review the specific exception type provided in the error message to understand the root cause better.
  Consult SAP documentation or support for specific exception codes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for printer configuration.
  SP01: Spool Request - to monitor and manage spool requests.
  SP02: To view and manage user spool requests.
  
  
  
  SAP Notes: Check SAP Notes for any known issues related to the DGEXC614 error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Logs and Traces: If the issue persists, consider enabling logging or tracing to gather more detailed information about the error.
  
  
  If the problem continues after trying the above solutions, it may be necessary to contact your SAP Basis team or SAP support for further assistance.