How To Fix DGA380 - Distribution was not started (recipient system or ALE not correct)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 380

• Message text: Distribution was not started (recipient system or ALE not correct)

What causes this issue?

ALE Customizing is not set correctly for distributing dangerous goods
data. No recipient system could be determined. You may have chosen a
recipient system that does not exist.

System Response

Distribution cannot be carried out.

How to fix this error?

Check whether you chose the correct recipient system. If you did, but
you still could not start distribution, inform your system administrator
since the distribution model is not set correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA380 - Distribution was not started (recipient system or ALE not correct) ?

  The SAP error message DGA380, which states "Distribution was not started (recipient system or ALE not correct)," typically occurs in the context of Application Link Enabling (ALE) when there is an issue with the configuration or setup of the distribution model or the recipient system.
  Causes:
  
  Incorrect Recipient System: The recipient system specified in the distribution model may not be correctly defined or may not exist.
  ALE Configuration Issues: There may be issues with the ALE configuration, such as missing or incorrect settings in the partner profiles or distribution model.
  Logical System Not Defined: The logical system for the recipient may not be defined in the SAP system.
  Inconsistent Distribution Model: The distribution model may not be correctly set up, or the message type may not be assigned to the correct logical systems.
  Authorization Issues: The user may not have the necessary authorizations to perform the distribution.
  Network Issues: There may be network connectivity issues between the systems involved.
  
  Solutions:
  
  
  Check Recipient System:
  
  Verify that the recipient system is correctly defined in the ALE configuration.
  Ensure that the logical system name is correct and matches the one defined in the target system.
  
  
  
  Review ALE Configuration:
  
  Go to transaction WE20 to check the partner profiles for the sender and receiver systems.
  Ensure that the necessary message types are correctly configured.
  
  
  
  Check Distribution Model:
  
  Use transaction BD64 to review the distribution model and ensure that the message types are correctly assigned to the logical systems.
  Make sure that the distribution model is active.
  
  
  
  Define Logical Systems:
  
  Ensure that the logical systems are defined in transaction SCC4 and that they are correctly assigned to the appropriate clients.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the distribution. Check roles and profiles assigned to the user.
  
  
  
  Network Connectivity:
  
  Check for any network issues that may be preventing communication between the systems. Ensure that the systems can ping each other and that there are no firewall issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  BD64: Distribution Model
  SCC4: Client Administration
  WE02: IDoc Display
  WE19: IDoc Test Tool
  
  
  
  Documentation: Refer to SAP Help documentation for ALE and IDoc processing for more detailed information on configuration and troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the DGA380 error message in your SAP system.