How To Fix DGA337 - Data record &1, &2, &3 not saved (date of change number &3 different)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 337

• Message text: Data record &1, &2, &3 not saved (date of change number &3 different)

What causes this issue?

You sent a packaging master data record from a source system to a
target system (distribution).
The change numbers for the source and target systems are identical, but
they have a different valid-from date.

System Response

The system does not save the data record.

How to fix this error?

Change the valid-from date either in the source system or the target
system so that the dates are the same.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA337 - Data record &1, &2, &3 not saved (date of change number &3 different) ?

  The SAP error message DGA337 indicates that a data record could not be saved due to a mismatch in the date of change number. This typically occurs in the context of data management within SAP, particularly when dealing with master data or transactional data that is subject to change tracking.
  Cause:
  The error message DGA337 is triggered when there is an attempt to save a data record that has a change number (or date of change) that does not match the expected value. This can happen for several reasons:
  
  Concurrent Changes: Another user or process may have changed the data record after it was read but before the current transaction attempted to save it.
  Data Consistency Issues: There may be inconsistencies in the data due to manual changes or incorrect data entry.
  Locking Issues: The record may be locked by another transaction, preventing the current transaction from saving the changes.
  
  Solution:
  To resolve the DGA337 error, you can take the following steps:
  
  
  Refresh the Data: Before saving, refresh the data record to ensure you are working with the most current version. This can often be done by reloading the transaction or navigating away and back to the record.
  
  
  Check for Concurrent Changes: Investigate if another user or process is currently editing the same record. If so, coordinate with them to avoid conflicts.
  
  
  Review Change Logs: Check the change logs for the data record to understand what changes have been made and by whom. This can help identify if there are any discrepancies.
  
  
  Re-enter the Data: If the data record is not too complex, consider re-entering the data after confirming the latest changes.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team or a basis administrator to investigate further. They can check for any underlying issues in the database or application layer.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to master data management (e.g., MM01 for material master, VD01 for customer master).
  Change Management: Understanding how change management works in SAP can help prevent such issues. Familiarize yourself with the change number concept and how it is used in your organization.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  By following these steps, you should be able to address the DGA337 error and successfully save your data record.