How To Fix DB6564 - The SOFTMAX parameter is within the valid range

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 564

• Message text: The SOFTMAX parameter is within the valid range

Copy of 1st and 2nd blocks of DB6 553

What causes this issue?

Using the database configuration parameter SOFTMAX, you can set how the
maximum number of log files that will be required for restoration after
a crash (Crash Recovery).

System Response

The parameter SOFTMAX determines the maximum number of log files with
changes that were not yet written from the buffer pool to the database.
If this number is reached, the system writes the changed pages from the
buffer pool. This parameter therefore has consequences for system
performance; you should choose a value that means that, on the one
hand, Crash Recovery in the case of errors does not take too long, and
on the other, pages are not written from the buffer pool too often.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6564 - The SOFTMAX parameter is within the valid range ?

  The SAP error message DB6564 indicates that the SOFTMAX parameter is within the valid range, but it is likely being reported in the context of a database operation or configuration issue. This message typically arises in scenarios involving database performance tuning or configuration settings.
  Cause:
  
  Parameter Misconfiguration: The SOFTMAX parameter is related to the database's memory management and performance tuning. If it is set incorrectly or if the database is unable to utilize the parameter effectively, it can lead to performance issues.
  Database Resource Constraints: The database may be facing resource constraints, such as insufficient memory or CPU, which can affect its ability to process requests efficiently.
  Version Compatibility: There may be compatibility issues between the SAP application and the database version being used, leading to unexpected behavior.
  
  Solution:
  
  Check Parameter Settings: Review the SOFTMAX parameter settings in the database configuration. Ensure that it is set to an appropriate value based on the database's workload and resource availability.
  Monitor Database Performance: Use database monitoring tools to analyze performance metrics. Look for bottlenecks or resource constraints that may be affecting the database's ability to process requests.
  Adjust Resource Allocation: If the database is running on a server with limited resources, consider increasing the memory or CPU allocation to improve performance.
  Consult Documentation: Refer to the official SAP and database documentation for guidance on optimal parameter settings and performance tuning.
  Update Database: Ensure that you are using a compatible version of the database with your SAP application. If necessary, consider updating the database to a version that is known to work well with your SAP system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the DB6564 error message. SAP Notes often provide specific guidance for resolving issues.
  Database Documentation: Review the documentation for the specific database you are using (e.g., HANA, Oracle, SQL Server) for detailed information on the SOFTMAX parameter and its implications.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.