How To Fix DB6562 - An invalid value has been returned for the USEREXIT parameter

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 562

• Message text: An invalid value has been returned for the USEREXIT parameter

Copy of DB6 559

What causes this issue?

In order to ensure full restoration of the database after importing a
database backup, you must activate logging of changes in log files. You
must also set the two database configuration parameters LOGRETAIN and
USEREXIT correctly.

System Response

If the USEREXIT parameter is not set, there is no longer an automatic
opportunity to archive log files.
If the parameter LOGRETAIN is set, the log directory will gradually
fill up. As soon as this happens, the database engine can no longer
create any new log files, leading to system shutdown.

How to fix this error?

Set the parameter using the command:
<LB>UPDATE DB CFG USING USEREXIT ON</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6562 - An invalid value has been returned for the USEREXIT parameter ?

  The SAP error message DB6562 indicates that there is an issue with the USEREXIT parameter in the context of database operations. This error typically arises when the value returned for the USEREXIT parameter is not valid or does not meet the expected criteria.
  Cause:
  
  Invalid Configuration: The USEREXIT parameter may be incorrectly configured in the database settings or in the application logic.
  Custom Code Issues: If there are custom enhancements or modifications in the code that interact with the USEREXIT parameter, they may be returning unexpected values.
  Database Connection Issues: Problems with the database connection or the way the database is handling the USEREXIT parameter can also lead to this error.
  Version Mismatch: If there are discrepancies between the SAP version and the database version, it may lead to compatibility issues affecting the USEREXIT parameter.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the USEREXIT parameter in the relevant database or application settings. Ensure that they are set correctly.
  Debug Custom Code: If there are any custom enhancements or user exits implemented, debug the code to ensure that it is returning valid values for the USEREXIT parameter.
  Review Database Logs: Check the database logs for any additional error messages or warnings that may provide more context about the issue.
  Update SAP and Database: Ensure that both SAP and the database are updated to the latest versions to avoid compatibility issues.
  Consult Documentation: Refer to SAP documentation or notes related to the USEREXIT parameter for any specific guidelines or known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the code related to the USEREXIT parameter.
  System Logs: Check the system logs (transaction SM21) for any related errors that occurred around the same time as the DB6562 error.
  Performance Monitoring: Monitor the performance of the database and application to identify any potential bottlenecks or issues that could be affecting the USEREXIT parameter.
  
  By following these steps, you should be able to identify the root cause of the DB6562 error and implement an appropriate solution.