How To Fix DB6563 - Soft checkpoints control

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 563

• Message text: Soft checkpoints control

What causes this issue?

Using the database configuration parameter SOFTMAX, you can set how the
maximum number of log files that will be required for restoration after
a crash (Crash Recovery).

System Response

The parameter SOFTMAX determines the maximum number of log files with
changes that were not yet written from the buffer pool to the database.
If this number is reached, the system writes the changed pages from the
buffer pool. This parameter therefore has consequences for system
performance; you should choose a value that means that, on the one
hand, Crash Recovery in the case of errors does not take too long, and
on the other, pages are not written from the buffer pool too often.

How to fix this error?

If errors occur, adjust the parameter using the command:
<LB>UPDATE DB CFG USING SOFTMAX <value></>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6563 - Soft checkpoints control ?

  The SAP error message DB6563 relates to issues with soft checkpoints in the database. This error typically indicates that the database is unable to perform a soft checkpoint due to certain conditions or configurations that are not met. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Database Configuration: The database may not be configured correctly to support soft checkpoints. This can happen if certain parameters are not set or if the database is in a state that does not allow for soft checkpoints.
  Resource Constraints: Insufficient system resources (like memory or CPU) can prevent the database from executing soft checkpoints.
  Database Locks: If there are locks on the database that prevent the checkpoint from being executed, this error can occur.
  Transaction Volume: A high volume of transactions can lead to delays or failures in executing soft checkpoints.
  Database Version: Certain versions of the database may have bugs or limitations that affect soft checkpoint functionality.
  
  Solution:
  
  Check Database Configuration: Review the database configuration settings related to soft checkpoints. Ensure that all necessary parameters are set correctly.
  Monitor System Resources: Use monitoring tools to check the system resources. If resources are low, consider optimizing the system or upgrading hardware.
  Review Locks: Investigate any locks that may be present in the database. Resolve any issues that are causing locks to persist.
  Reduce Transaction Load: If possible, reduce the transaction load on the database temporarily to allow soft checkpoints to complete.
  Database Maintenance: Perform regular database maintenance tasks, such as cleaning up old data, to improve performance and reduce the likelihood of this error.
  Update Database Version: If you are using an older version of the database, consider upgrading to a newer version that may have fixes for known issues related to soft checkpoints.
  Consult Documentation: Refer to the official SAP documentation or the database vendor's documentation for specific guidance on soft checkpoints and related configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to error DB6563. SAP Notes often contain patches, workarounds, or additional troubleshooting steps.
  Database Logs: Review the database logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP support or your database vendor for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the DB6563 error related to soft checkpoints in your SAP environment.