How To Fix DAC_DIGITAL_ACCESS018 - Error in fetching usage and delta information for Digital Access licenses

SAP Error Message - Details

• Message type: E = Error

• Message class: DAC_DIGITAL_ACCESS - Message Class of Digital Access

• Message number: 018

• Message text: Error in fetching usage and delta information for Digital Access licenses

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DAC_DIGITAL_ACCESS018 - Error in fetching usage and delta information for Digital Access licenses ?

  The SAP error message DAC_DIGITAL_ACCESS018 typically indicates an issue with fetching usage and delta information related to Digital Access licenses. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to Digital Access can lead to this error.
  Connectivity Problems: Issues with network connectivity between the SAP system and the Digital Access service can prevent data from being fetched.
  Data Inconsistencies: If there are inconsistencies or corruption in the data related to Digital Access licenses, it may result in this error.
  Authorization Issues: Insufficient permissions or roles assigned to the user or service account trying to access the Digital Access information.
  System Performance: High load on the system or performance issues can also lead to timeouts or failures in fetching data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for Digital Access in your SAP system. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Verify that there are no network issues preventing the SAP system from connecting to the Digital Access service. Check firewalls, proxies, and other network components.
  Data Consistency Check: Run consistency checks on the data related to Digital Access licenses. Look for any discrepancies or errors in the license data.
  User Permissions: Ensure that the user or service account has the necessary permissions to access Digital Access information. Adjust roles and authorizations as needed.
  System Performance Monitoring: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the data fetch during off-peak hours.
  SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this specific error. If the issue persists, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Digital Access: This is a licensing model that allows customers to use SAP software without needing to purchase traditional user licenses for every user accessing the system.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to Digital Access and the specific error message.
  Documentation: Review the official SAP documentation for Digital Access to ensure compliance with licensing requirements and proper configuration.
  
  If the error persists after trying the above solutions, it may be beneficial to engage with SAP support for a more in-depth analysis of the issue.