How To Fix DAC_DIGITAL_ACCESS017 - Error in fetching consumption details for Digital Access document types

SAP Error Message - Details

• Message type: E = Error

• Message class: DAC_DIGITAL_ACCESS - Message Class of Digital Access

• Message number: 017

• Message text: Error in fetching consumption details for Digital Access document types

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DAC_DIGITAL_ACCESS017 - Error in fetching consumption details for Digital Access document types ?

  The SAP error message DAC_DIGITAL_ACCESS017, which indicates an error in fetching consumption details for Digital Access document types, typically arises in the context of SAP's Digital Access licensing model. This model allows customers to use SAP software based on consumption rather than traditional licensing methods.
  Cause:
  
  
  Data Retrieval Issues: The error may occur due to issues in retrieving data from the database, which could be caused by:
  
  Missing or incomplete data in the relevant tables.
  Database connectivity issues.
  Performance issues leading to timeouts.
  
  
  
  Configuration Problems: Incorrect configuration settings in the Digital Access setup can lead to this error. This includes:
  
  Misconfigured document types or consumption types.
  Incomplete or incorrect setup of the Digital Access framework.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the consumption details, leading to this error.
  
  
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  
  
  Solution:
  
  
  Check Data Integrity: Ensure that the relevant data for Digital Access is complete and correctly populated in the database. This may involve:
  
  Running consistency checks on the relevant tables.
  Verifying that all necessary documents and consumption records are present.
  
  
  
  Review Configuration: Check the configuration settings for Digital Access in your SAP system. Ensure that:
  
  Document types and consumption types are correctly defined.
  All necessary settings are in place according to SAP guidelines.
  
  
  
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the Digital Access consumption details. This may involve:
  
  Checking user roles and permissions.
  Adjusting authorizations as necessary.
  
  
  
  System Logs and Traces: Review system logs and traces to identify any underlying issues that may not be immediately apparent. This can provide insights into what might be causing the error.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues. If the problem persists, consider reaching out to SAP Support for assistance.
  
  
  System Performance: If the error is related to performance issues, consider optimizing the database or increasing system resources to handle the load better.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Digital Access to understand the framework and its requirements better.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider training sessions or resources on Digital Access to ensure that your team is well-versed in its configuration and management.
  
  By following these steps, you should be able to diagnose and resolve the DAC_DIGITAL_ACCESS017 error effectively.