How To Fix D9759 - Activity check for customer exit &1 in program &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 759

• Message text: Activity check for customer exit &1 in program &2 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9759 - Activity check for customer exit &1 in program &2 failed ?

  The SAP error message D9759, which states "Activity check for customer exit &1 in program &2 failed," typically indicates that there is an issue with a customer exit that is being called in the specified program. This error can occur for various reasons, and understanding the cause and finding a solution involves a few steps.
  Causes:
  
  
  Missing or Inactive Customer Exit: The customer exit that is being referenced may not be implemented or is inactive. This can happen if the exit was not properly activated in the system.
  
  
  Authorization Issues: The user executing the program may not have the necessary authorizations to access the customer exit. This can lead to a failure in the activity check.
  
  
  Incorrect Configuration: There may be incorrect or incomplete configuration related to the customer exit, which can cause the program to fail when it tries to access it.
  
  
  Program Errors: There could be bugs or issues in the program itself that are causing the customer exit to fail.
  
  
  Solutions:
  
  
  Check Customer Exit Implementation:
  
  Go to transaction SMOD and check if the customer exit (identified by &1) is implemented. If it is not, you may need to implement it using transaction CMOD.
  
  
  
  Activate the Customer Exit:
  
  If the customer exit is implemented but inactive, you can activate it in the CMOD transaction.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the program and access the customer exit. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the customer exit to ensure that everything is set up correctly.
  
  
  
  Debugging:
  
  If the above steps do not resolve the issue, you may need to debug the program to identify where the failure is occurring. Use transaction SE80 or SE38 to analyze the program code.
  
  
  
  Consult Documentation:
  
  Check SAP Notes and documentation related to the specific customer exit and program for any known issues or additional configuration steps that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator), SE38 (ABAP Editor), SMOD (Enhancement Management), and CMOD (Project Management) for managing customer exits and enhancements.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the D9759 error and implement a solution.