How To Fix D9758 - Error filtering the SD item number (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 758

• Message text: Error filtering the SD item number (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9758 - Error filtering the SD item number (&) ?

  The SAP error message D9758, which states "Error filtering the SD item number (&)," typically occurs in the context of Sales and Distribution (SD) processes. This error indicates that there is an issue with the filtering criteria applied to the sales document items, which can prevent the system from processing the data correctly.
  Causes:
  
  Invalid Item Number: The item number specified in the error message may not exist in the sales document or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data related to the sales document, such as missing or incorrect entries in related tables.
  Configuration Issues: There could be issues with the configuration settings in the SD module that affect how items are processed or filtered.
  Authorization Issues: The user may not have the necessary authorizations to access or process the specified item.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing unexpected behavior.
  
  Solutions:
  
  Check Item Number: Verify that the item number mentioned in the error message exists in the sales document. You can do this by checking the sales order or delivery document in the SAP system.
  Review Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. Ensure that all necessary data is present and correct.
  Configuration Review: Review the configuration settings in the SD module to ensure that they are set up correctly. This may involve checking the item category settings, pricing procedures, or other related configurations.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the sales document items. This can be checked in transaction SU53 or by consulting with your security team.
  Debugging Custom Code: If there are custom developments, consider debugging the code to identify any issues that may be causing the error. This may require the assistance of a developer familiar with the custom code.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and troubleshoot sales documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to Sales and Distribution processes for additional insights into common issues and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.