How To Fix D9704 - You must maintain the packaging code

D9704 - Overview

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 704

• Message text: You must maintain the packaging code

What causes this issue?

You have not entered a packaging code according to the dangerous goods
regulation.

System Response

The system refuses further processing.

How to fix this error?

Enter a valid packaging code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9704 - You must maintain the packaging code ?

  The SAP error message D9704 ("You must maintain the packaging code") typically occurs in the context of materials management and logistics when dealing with packaging materials or handling units. This error indicates that the system requires a packaging code to be specified for a particular material or handling unit, but it has not been provided.
  
  Cause:
  
  Missing Packaging Code: The most common cause of this error is that the packaging code has not been maintained for the material in question. This could happen if the material master data is incomplete or if the packaging information was not set up correctly.
  
  Configuration Issues: There may be configuration settings in the system that require a packaging code for certain transactions, and if these settings are not aligned with the material data, the error can occur.
  Transaction Context: The error may arise during specific transactions, such as goods receipt, goods issue, or when creating handling units, where