How To Fix CZ321 - External role & is already taken. Enter a different ID code.

SAP Error Message - Details

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 321

• Message text: External role & is already taken. Enter a different ID code.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CZ321 - External role & is already taken. Enter a different ID code. ?

  The SAP error message "CZ321 External role & is already taken. Enter a different ID code." typically occurs when you are trying to assign an external role (or ID) that is already in use or has been assigned to another entity in the system. This can happen in various contexts, such as when managing roles in SAP GRC (Governance, Risk, and Compliance) or when dealing with user authorizations.
  Cause:
  
  Duplicate Assignment: The external role you are trying to assign is already assigned to another user or entity.
  System Constraints: The system may have constraints that prevent the same external role from being assigned to multiple users or entities simultaneously.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the assignment of certain roles.
  
  Solution:
  
  
  Check Existing Assignments: 
  
  Use transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance) to check if the external role is already assigned to another user.
  If it is, you may need to either remove it from the current assignment or choose a different role for your assignment.
  
  
  
  Use a Different ID: 
  
  If the role is indeed in use and cannot be removed, you will need to select a different external role or ID that is not currently assigned.
  
  
  
  Consult with Security Team: 
  
  If you are unsure about the role assignments or need to make changes, consult with your SAP security team or administrator. They can provide insights into role management and help resolve conflicts.
  
  
  
  Review Role Configuration: 
  
  If you have access, review the configuration settings related to role assignments to ensure there are no restrictions that are causing this issue.
  
  
  
  Check for System Notes: 
  
  Sometimes, SAP notes or patches may address specific issues related to role assignments. Check the SAP Support Portal for any relevant notes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, PFCG, and SUIM (User Information System) for managing users and roles.
  SAP Documentation: Refer to SAP Help documentation for detailed information on role management and user authorizations.
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues faced by other users.
  
  By following these steps, you should be able to resolve the error message and successfully manage external role assignments in your SAP system.