How To Fix CX_MSR_TRC150 - Order type &1 not allowed for creating credit memo requests

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 150

• Message text: Order type &1 not allowed for creating credit memo requests

What causes this issue?

You want to enter the document type &V1&. However, this is not possible
due to one of the following reasons:
It is not a credit memo request order type, meaning it does not have
<DS:DE.VBTYP>SD document category</> K (<LB><LS>Credit memo request</>
</>).
<LS>Advanced Returns Management</> has not been activated for this
credit memo request order type.

System Response

You cannot enter this document type.

How to fix this error?

Enter a credit memo request order type for which <LS>Advanced Returns
Management</> is activated.

Procedure for System Administrators

You activate credit memo request order types in the Customizing activity
<LS>Activate Advanced Returns Management for CMR Order Types</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC150 - Order type &1 not allowed for creating credit memo requests ?

  The SAP error message CX_MSR_TRC150 indicates that the order type specified in the transaction is not allowed for creating credit memo requests. This error typically arises in the context of the SAP Sales and Distribution (SD) module when attempting to create a credit memo request for an order type that is not configured to support this action.
  Cause:
  
  Order Type Configuration: The order type you are trying to use for the credit memo request is not set up in the system to allow credit memo requests. This could be due to specific settings in the configuration that restrict certain order types from being used for credit memos.
  Business Rules: There may be business rules or policies in place that dictate which order types can be used for credit memo requests, and the order type in question does not meet those criteria.
  Custom Development: If there are custom developments or enhancements in your SAP system, they might be affecting the standard behavior of credit memo requests.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the transaction code VOV8 (Order Types) in SAP.
  Look for the order type you are trying to use and check its configuration settings.
  Ensure that the order type is allowed for credit memo requests. You may need to adjust the settings to enable this functionality.
  
  
  
  Consult with SAP Configuration Team:
  
  If you do not have access to change the configuration, consult with your SAP configuration team or a functional consultant who can review the settings and make necessary adjustments.
  
  
  
  Review Business Rules:
  
  Check if there are any specific business rules that restrict the use of certain order types for credit memo requests. If so, you may need to follow the established procedures or seek approval to use a different order type.
  
  
  
  Use a Different Order Type:
  
  If the current order type cannot be modified to allow credit memo requests, consider using a different order type that is configured to support this action.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the credit memo request can be created successfully without encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to understand the context of the order types.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  Documentation: Review SAP documentation or help files related to credit memo requests and order type configurations for further insights.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for more in-depth troubleshooting.