How To Fix CX_MSR_TRC137 - Item &1: SDF cannot be created for non billing relevant rO item

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 137

• Message text: Item &1: SDF cannot be created for non billing relevant rO item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC137 - Item &1: SDF cannot be created for non billing relevant rO item ?

  The SAP error message CX_MSR_TRC137 indicates that there is an issue with creating a Service Delivery Framework (SDF) for a non-billing relevant revenue object (rO) item. This typically occurs in the context of SAP's billing and revenue management processes, particularly when dealing with service contracts or similar scenarios.
  Cause:
  The error arises when the system attempts to create an SDF for an item that is not relevant for billing. This can happen due to several reasons:
  
  Item Configuration: The item in question may be configured as non-billing relevant in the system settings.
  Master Data Issues: The master data for the item may not be set up correctly, leading the system to classify it as non-billing relevant.
  Process Flow: The process flow being executed may not support the creation of SDF for certain types of items, especially if they are not intended for billing.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Item Configuration:
  
  Review the configuration of the item in question. Ensure that it is set up as billing relevant if it is supposed to be.
  Navigate to the relevant configuration settings in the SAP system (e.g., transaction codes like SPRO for configuration).
  
  
  
  Review Master Data:
  
  Check the master data associated with the item. Ensure that all necessary fields are populated correctly and that the item is marked as billing relevant.
  Use transaction codes like MM03 (for material master) or VA03 (for sales order) to review the details.
  
  
  
  Process Flow Validation:
  
  Ensure that the process flow you are executing is appropriate for the item type. If the item is genuinely non-billing relevant, you may need to adjust your process or handle it differently.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, MM03, VA03, and others that may help in reviewing configurations and master data.
  SAP Notes: Search for SAP Notes related to CX_MSR_TRC137 for any patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.