How To Fix CX_MSR_TRC136 - CMR/SDF with ARM active must be part of a returns process

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 136

• Message text: CMR/SDF with ARM active must be part of a returns process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC136 - CMR/SDF with ARM active must be part of a returns process ?

  The SAP error message CX_MSR_TRC136 typically indicates an issue related to the handling of returns in the context of the Advanced Returns Management (ARM) or Service Delivery Framework (SDF) in SAP. This error suggests that a specific condition is not met for processing a return, particularly when ARM is active.
  Cause:
  The error occurs when:
  
  A return process is initiated, but the necessary configurations or prerequisites for the ARM/SDF are not fulfilled.
  The system expects certain data or settings to be in place for the return process to proceed, and these are missing or incorrect.
  The item being returned is not properly linked to a returnable process or does not meet the criteria defined in the ARM configuration.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Configuration:
  
  Ensure that the ARM/SDF is correctly configured in your SAP system. This includes checking the settings for return processes, return types, and any relevant customizing settings.
  Verify that the returnable items are correctly defined in the system.
  
  
  
  Review Return Process:
  
  Make sure that the return process you are trying to execute is valid and that all necessary data (like return reason, return type, etc.) is provided.
  Check if the item you are trying to return is eligible for return under the current configuration.
  
  
  
  Check Master Data:
  
  Ensure that the material master data for the item being returned is set up correctly, including any relevant returnable flags or settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ARM/SDF for any specific requirements or known issues that might relate to your situation.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the failure occurs. This may provide insights into missing configurations or data.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction codes or processes you were using when the error occurred.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to ARM and error CX_MSR_TRC136. These notes may provide additional insights or patches that can resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VOV8 (for return types) and SPRO (for configuration settings) to check and adjust settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.