How To Fix CX_MSR_TRC116 - Item &1: Activity "&2" not allowed due to deviating quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 116

• Message text: Item &1: Activity "&2" not allowed due to deviating quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC116 - Item &1: Activity "&2" not allowed due to deviating quantity ?

  The SAP error message CX_MSR_TRC116 indicates that there is an issue with a specific item in a transaction, where the activity you are trying to perform is not allowed due to a deviating quantity. This typically occurs in the context of materials management, inventory management, or production planning within SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Quantity Mismatch: The quantity you are trying to process (e.g., in a goods movement, production order, or inventory adjustment) does not match the expected quantity in the system. This could be due to:
  
  A difference between the quantity in the document and the actual stock.
  An attempt to perform an operation (like a goods receipt or goods issue) on a quantity that exceeds what is available or allowed.
  
  
  
  Configuration Issues: There may be configuration settings in the system that restrict certain activities based on quantity thresholds or other criteria.
  
  
  Document Status: The document you are trying to process may be in a status that does not allow the requested activity due to business rules or workflow settings.
  
  
  Solution:
  To resolve the CX_MSR_TRC116 error, you can take the following steps:
  
  
  Check Quantities: Verify the quantities involved in the transaction. Ensure that the quantity you are trying to process matches the expected quantity in the system. You can do this by:
  
  Reviewing the relevant documents (e.g., purchase orders, production orders, etc.).
  Checking the stock levels in the material master.
  
  
  
  Adjust Quantities: If there is a discrepancy, you may need to adjust the quantities in the relevant documents or perform a stock adjustment to align the quantities.
  
  
  Review Configuration: If the issue persists, check the configuration settings related to the specific activity you are trying to perform. This may involve consulting with your SAP configuration team to ensure that the settings allow for the desired operations.
  
  
  Check Document Status: Ensure that the document you are working with is in a status that allows the activity you are trying to perform. If necessary, change the status or complete any prerequisite steps.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or SAP's customer support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you investigate the issue, such as:
  
  MB1A: Goods Withdrawal
  MB1B: Transfer Posting
  MB1C: Other Goods Receipts
  MIGO: Goods Movement
  CO02: Change Production Order
  
  
  
  Documentation: Review SAP documentation related to inventory management and production processes to understand the business rules that may be affecting your transaction.
  
  
  By following these steps, you should be able to identify the root cause of the CX_MSR_TRC116 error and implement a solution to resolve it.