How To Fix CX_MSR_TRC115 - Enter a unit of measure for credit memo request

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 115

• Message text: Enter a unit of measure for credit memo request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC115 - Enter a unit of measure for credit memo request ?

  The SAP error message CX_MSR_TRC115 indicates that a unit of measure (UoM) is required for a credit memo request but has not been provided. This error typically occurs in the context of creating or processing credit memo requests in the SAP system, particularly in the Materials Management (MM) or Sales and Distribution (SD) modules.
  Cause:
  
  Missing Unit of Measure: The most common cause of this error is that the unit of measure field is left blank when creating a credit memo request.
  Configuration Issues: There may be issues with the configuration of the material master or the credit memo request settings that do not allow for the proper assignment of a unit of measure.
  Data Entry Errors: Users may inadvertently skip the unit of measure field or enter an invalid value.
  
  Solution:
  
  
  Enter a Unit of Measure: When creating or editing the credit memo request, ensure that you enter a valid unit of measure in the appropriate field. This could be a standard unit like "EA" (each), "KG" (kilograms), or any other relevant unit based on the material.
  
  
  Check Material Master Data: Verify that the material associated with the credit memo request has the correct unit of measure defined in the material master. You can do this by:
  
  Navigating to the material master record (transaction code MM03).
  Checking the "Basic Data" and "Sales Org. Data" views to ensure that the unit of measure is correctly set up.
  
  
  
  Review Configuration Settings: If the issue persists, it may be necessary to review the configuration settings related to credit memo requests. This may involve checking the following:
  
  The settings in the relevant customizing transactions (e.g., SPRO) for credit memo processing.
  Ensure that the unit of measure conversion settings are correctly defined if multiple units of measure are used.
  
  
  
  User Training: Ensure that users are trained on the importance of entering a unit of measure when creating credit memo requests to prevent this error from occurring in the future.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03: Display Material Master
  VA01: Create Sales Order
  VA02: Change Sales Order
  VF01: Create Billing Document
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Refer to SAP documentation or user manuals for detailed instructions on handling credit memo requests and related processes.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.