How To Fix CX_MSR_TRC071 - Item &1: Specify a value for refund control for follow-up activity "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 071

• Message text: Item &1: Specify a value for refund control for follow-up activity "&2"

What causes this issue?

You have not selected a value for refund control for activity "&V2&".

System Response

You cannot save the returns order.

How to fix this error?

Select a value for refund control.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC071 - Item &1: Specify a value for refund control for follow-up activity "&2" ?

  The SAP error message CX_MSR_TRC071 indicates that there is a missing value for the refund control related to a follow-up activity in the system. This error typically arises in the context of managing refunds or follow-up activities in SAP, particularly in modules related to customer service, sales, or financial transactions.
  
  Cause:
  The error occurs when:
  
  A follow-up activity (like a refund) is being processed, but the system requires a specific value for refund control that has not been provided.
  The configuration for refund control in the system is incomplete or incorrect.
  The item in question (denoted as &1) does not have the necessary settings for the follow-up activity (denoted as &2).
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for refund control in your SAP system. This can typically be found in the customizing settings (SPRO).
  Ensure that the refund control settings are properly defined for the relevant follow-up activities.
  
  
  
  Specify