How To Fix CX_MSR_TRC070 - Item &1 can not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 070

• Message text: Item &1 can not be created

What causes this issue?

You tried to create a credit memo request with reference to sales order
&V2&. This is not possible because this document already contains an
item with reference to sales order &V3&, which belongs to another
advanced returns process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create credit memo request items that refer to one sales order only.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC070 - Item &1 can not be created ?

  The SAP error message CX_MSR_TRC070, which states "Item &1 can not be created," typically occurs in the context of the SAP Master Data Governance (MDG) or similar modules where item creation is involved. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Missing Required Fields: The item you are trying to create may be missing mandatory fields that are required for the creation process.
  Validation Errors: There may be validation rules in place that the item does not meet, such as incorrect data formats or values that do not comply with business rules.
  Authorization Issues: The user may not have the necessary authorizations to create the item in the system.
  Configuration Issues: There may be issues with the configuration settings in the system that prevent the item from being created.
  Data Consistency Issues: There may be inconsistencies in the data that are preventing the creation of the item, such as duplicate entries or references to non-existent records.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Required Fields: Review the fields in the item creation screen and ensure that all mandatory fields are filled out correctly.
  Review Validation Rules: Check the validation rules configured in the system to ensure that the data being entered complies with these rules.
  Verify Authorizations: Ensure that the user has the necessary permissions to create the item. This may involve checking roles and authorizations in the user profile.
  Consult Configuration Settings: Work with your SAP configuration team to review the settings related to item creation and ensure they are correctly set up.
  Data Consistency Check: Perform a data consistency check to identify any duplicate or invalid entries that may be causing the issue.
  Technical Support: If the issue persists, consider reaching out to your technical support team or SAP support for assistance in diagnosing and resolving any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check logs or configurations (e.g., SE11 for data dictionary, SE37 for function modules).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Debugging: If you have access, you can use the debugging tools in SAP to trace the execution and identify where the error is occurring in the code.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.