How To Fix CX_MSR_TRC058 - Supplier must be maintained if a supplier RMA is specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 058

• Message text: Supplier must be maintained if a supplier RMA is specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC058 - Supplier must be maintained if a supplier RMA is specified ?

  The SAP error message CX_MSR_TRC058 indicates that a supplier must be maintained in the system when a Supplier Return Material Authorization (RMA) is specified. This error typically arises in scenarios where a return process is being executed, and the system requires a valid supplier to be associated with the RMA.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Supplier Information: The supplier information is not maintained in the relevant master data or transaction.
  Incorrect RMA Configuration: The RMA being processed does not have an associated supplier, or the supplier is not correctly linked to the RMA.
  Data Entry Error: There may be a mistake in the data entry where the supplier details were not filled in or were incorrectly entered.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Supplier Master Data:
  
  Navigate to the supplier master data in SAP (Transaction Code: XK03 or MK03).
  Ensure that the supplier is correctly set up and active in the system.
  
  
  
  Maintain Supplier for RMA:
  
  If you are processing an RMA, ensure that the supplier is specified in the RMA document.
  Go to the RMA transaction and check if the supplier field is filled in. If not, enter the correct supplier information.
  
  
  
  Review RMA Configuration:
  
  Check the configuration settings related to RMAs in your SAP system. Ensure that the system is set up to require supplier information when processing RMAs.
  
  
  
  Data Entry Verification:
  
  Double-check the data entered in the transaction to ensure that all required fields, especially those related to the supplier, are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or user manuals that pertain to the RMA process to ensure compliance with the required procedures.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  XK03: Display Vendor
  MK03: Display Material
  MIGO: Goods Movement (for processing RMAs)
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  
  User Roles and Authorizations: Ensure that the user processing the RMA has the necessary authorizations to view and edit supplier information.
  
  
  By following these steps, you should be able to resolve the CX_MSR_TRC058 error and successfully process the Supplier RMA.