How To Fix CX_MSR_TRC057 - Supplier RMA number could not be copied to item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 057

• Message text: Supplier RMA number could not be copied to item &1

What causes this issue?

You tried to copy a supplier RMA number to item &V1&.

System Response

The supplier RMA number could not be copied to the specified item
because a different supplier has already been specified for this item.

How to fix this error?

If you want to return the item with this RMA number, change the supplier
for item &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC057 - Supplier RMA number could not be copied to item &1 ?

  The SAP error message CX_MSR_TRC057 indicates that the Supplier Return Merchandise Authorization (RMA) number could not be copied to a specific item in a transaction. This error typically arises in the context of managing returns or exchanges in the supply chain or logistics modules of SAP.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing RMA Number: The RMA number may not be assigned or available for the item in question.
  Data Inconsistency: There may be inconsistencies in the data between the RMA and the item, such as mismatched item numbers or statuses.
  Configuration Issues: The system may not be properly configured to allow the copying of RMA numbers to items.
  Authorization Issues: The user may not have the necessary permissions to access or modify the RMA number for the item.
  Item Status: The status of the item may not allow for the copying of the RMA number (e.g., if the item is already processed or closed).
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check RMA Assignment: Ensure that the RMA number is correctly assigned to the item. Verify that the RMA exists and is valid.
  Review Data Consistency: Check for any inconsistencies in the data related to the item and the RMA. Ensure that the item number and RMA number match and are in the correct status.
  Configuration Review: Consult with your SAP configuration team to ensure that the system is set up correctly to allow RMA numbers to be copied to items.
  User Permissions: Verify that the user has the necessary permissions to access and modify the RMA number for the item.
  Item Status Check: Review the status of the item to ensure it is eligible for the RMA process. If the item is already processed, you may need to take additional steps to revert its status.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) that may be involved in the process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.