How To Fix CX_MSR_TRC019 - Item &1: You cannot enter an inspection code

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 019

• Message text: Item &1: You cannot enter an inspection code

What causes this issue?

You need to have selected checkbox <LS>Material Received</> or
<LS>Inspection at Customer</>, if you want to enter an inspection code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the inspection code, or select one of the two checkboxes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC019 - Item &1: You cannot enter an inspection code ?

  The SAP error message CX_MSR_TRC019 with the description "Item &1: You cannot enter an inspection code" typically occurs in the context of quality management processes, particularly when dealing with inspection lots or quality inspections in SAP.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Inspection Code Not Allowed: The inspection code you are trying to enter is not allowed for the specific item or material. This could be due to configuration settings in the quality management module.
  
  
  Item Category Restrictions: The item category of the material may not be configured to allow inspection codes. Certain item categories may have restrictions on quality management processes.
  
  
  Missing Configuration: The quality management settings for the material or the inspection lot may not be properly configured, leading to the inability to enter an inspection code.
  
  
  Status of the Inspection Lot: The inspection lot may be in a status that does not allow for changes to the inspection code.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Inspection Code Configuration:
  
  Go to the configuration settings for quality management in SAP (Transaction Code: SPRO).
  Navigate to the relevant settings for inspection codes and ensure that the inspection code you are trying to use is valid for the item in question.
  
  
  
  Review Item Category Settings:
  
  Check the item category of the material in question. Ensure that it is configured to allow inspection codes.
  You can do this by checking the material master data (Transaction Code: MM03) and reviewing the relevant views.
  
  
  
  Inspect the Inspection Lot Status:
  
  Check the status of the inspection lot. If it is in a status that does not allow changes, you may need to change the status or create a new inspection lot.
  
  
  
  Consult with Quality Management Team:
  
  If you are unsure about the configuration or the specific settings, consult with your organization's quality management team or SAP functional consultant who specializes in quality management.
  
  
  
  SAP Notes and Documentation:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03: Display Material
  QA32: Change Inspection Lot
  QA01: Create Inspection Lot
  SPRO: Customizing Implementation Guide
  
  
  
  Quality Management Module: Understanding the overall configuration and processes within the Quality Management (QM) module of SAP can help in troubleshooting similar issues in the future.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to inspection codes and related settings.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.