How To Fix CX_MSR_TRC010 - Follow-up activity "&1" is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 010

• Message text: Follow-up activity "&1" is not allowed

What causes this issue?

The follow-up activity <LS>&V1&</> can only be used if the returns
process has been started by a customer return.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different follow-up activity. If the material is to be sent
back to where it came from, you can select the follow-up activity
<LS>Send Back to Last Plant</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC010 - Follow-up activity "&1" is not allowed ?

  The SAP error message CX_MSR_TRC010, which states "Follow-up activity '&1' is not allowed," typically occurs in the context of the SAP system when a user attempts to perform a follow-up activity that is not permitted based on the current status or configuration of the document or transaction.
  Cause:
  
  Status Restrictions: The document or transaction may be in a status that does not allow the specified follow-up activity. For example, if a purchase order is already completed or closed, certain follow-up actions (like creating an invoice) may not be allowed.
  Configuration Settings: The system configuration may restrict certain follow-up activities based on business rules or settings defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-up activity.
  Business Process Compliance: The follow-up activity may violate business process compliance rules set up in the system.
  
  Solution:
  
  Check Document Status: Verify the status of the document or transaction you are working with. Ensure that it is in a state that allows the follow-up activity you are trying to perform.
  Review Configuration: Consult with your SAP configuration team to understand if there are any specific settings that restrict the follow-up activity. They may need to adjust the configuration if it is appropriate.
  Authorization Check: Ensure that you have the necessary authorizations to perform the follow-up activity. If not, contact your system administrator to request the required permissions.
  Consult Documentation: Review any relevant SAP documentation or user guides that pertain to the specific transaction or module you are working with. This may provide insights into the allowed follow-up activities.
  Error Logs: Check the system logs for any additional error messages or information that may provide more context about why the follow-up activity is not allowed.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to the document or process you are working on, as they may have specific follow-up activities associated with them.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.