How To Fix CX_MSR_TRC010 - Follow-up activity "&1" is not allowed

CX_MSR_TRC010 - Overview

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 010

• Message text: Follow-up activity "&1" is not allowed

What causes this issue?

The follow-up activity <LS>&V1&</> can only be used if the returns
process has been started by a customer return.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different follow-up activity. If the material is to be sent
back to where it came from, you can select the follow-up activity
<LS>Send Back to Last Plant</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CX_MSR_TRC010 - Details

• The SAP error message CX_MSR_TRC010, which states "Follow-up activity '&1' is not allowed," typically occurs in the context of the SAP system when a user attempts to perform a follow-up activity that is not permitted based on the current status or configuration of the document or transaction.
  
  Cause:
  
  Status Restrictions: The document or transaction may be in a status that does not allow the specified follow-up activity. For example, if a purchase order is already completed or closed, certain follow-up actions (like creating an invoice) may not be allowed.
  Configuration Settings: The system configuration may restrict certain follow-up activities based on business rules or settings defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-up activity.
  Business Process Compliance: The follow-up activity may violate business process compliance rules set up in the system.
  
  
  Solution:
  
  Check Document Status: Verify the status of the document or transaction you are working with.