How To Fix CX020 - Order "&1" item "&2" does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 020

• Message text: Order "&1" item "&2" does not exist

What causes this issue?

No configured order &v1& with item &v2& exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the item or enter a configured order for which item &v2& exists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX020 - Order "&1" item "&2" does not exist ?

  The SAP error message CX020, which states "Order '&1' item '&2' does not exist," typically occurs when you are trying to access or manipulate a specific order or item in the system that cannot be found. This can happen in various contexts, such as during order processing, reporting, or data retrieval.
  Causes:
  
  Incorrect Order or Item Number: The order number (&1) or item number (&2) you are trying to access may be incorrect or mistyped.
  Order Deletion: The order or item may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary permissions to view or manipulate the specified order or item.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to data inconsistency.
  Incorrect Configuration: There may be configuration issues in the system that prevent the order or item from being recognized.
  
  Solutions:
  
  Verify Order and Item Numbers: Double-check the order and item numbers for accuracy. Ensure that you are using the correct identifiers.
  Check Order Status: Use transaction codes like CO03 (Display Production Order) or VA03 (Display Sales Order) to check if the order exists and its current status.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the order. This can be checked with the help of a system administrator.
  Consult with IT Support: If the order or item was recently deleted or archived, consult with your IT support team to see if it can be restored or if there are any known issues.
  Check for Data Consistency: If the system is integrated with other applications, ensure that data synchronization is functioning correctly. You may need to run consistency checks or data reconciliation processes.
  Review Configuration Settings: If you suspect a configuration issue, review the relevant settings in the SAP system or consult with a functional consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for order management, such as CO03, VA03, ME23N, etc.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to order management and error handling for more context on this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support or consult with a technical expert familiar with your specific SAP environment.