How To Fix CX021 - Order "&1" item "&2" not configured


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CX - Nachrichten für Konfigurationsprozess

  • Message number: 021

  • Message text: Order "&1" item "&2" not configured

  • Show details Hide details
  • What causes this issue?

    Order &v1& item &v1& was not configured, therefore you cannot use it
    to copy from.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CX021 - Order "&1" item "&2" not configured ?

    The SAP error message CX021 indicates that there is a configuration issue with a specific order and its item. This error typically arises in the context of SAP's order management or production planning modules, where the system cannot find the necessary configuration for the specified order item.

    Cause:

    1. Missing Configuration: The most common cause is that the configuration for the order item has not been defined in the system. This could be due to missing master data or incomplete configuration settings.
    2. Incorrect Order Type: The order type may not be set up correctly to handle the specific item configuration.
    3. Data Inconsistencies: There may be inconsistencies in the data related to the order or item, such as missing or incorrect entries in the configuration tables.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the configuration data for the order item.

    Solution:

    1. Check Configuration Settings: Verify that the configuration for the order item exists in the system. This can be done by checking the relevant configuration settings in the SAP system (e.g., using transaction codes like CU50 for configuration).
    2. Review Master Data: Ensure that all necessary master data (like material master, BOM, routing, etc.) is correctly set up and linked to the order item.
    3. Correct Order Type: Make sure that the order type used is appropriate for the item being processed. If necessary, adjust the order type settings in the configuration.
    4. Data Consistency Check: Run consistency checks on the data related to the order and item to identify any discrepancies.
    5. Authorization Check: Ensure that the user has the necessary authorizations to view and modify the configuration data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • CU50: Configuration Profile
      • CS03: Display Material BOM
      • CO03: Display Production Order
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for configuration management and order processing to understand the requirements for setting up order items correctly.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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