How To Fix CVP_EOP_SD026 - Customer: &1, company code: &2 cannot be blocked; unknown in RAR

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_EOP_SD - SD Data Protection and Privacy End of Purpose Check

• Message number: 026

• Message text: Customer: &1, company code: &2 cannot be blocked; unknown in RAR

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_EOP_SD026 - Customer: &1, company code: &2 cannot be blocked; unknown in RAR ?

  The SAP error message CVP_EOP_SD026 indicates that a specific customer (identified by &1) and company code (identified by &2) cannot be blocked because it is unknown in the Revenue Accounting and Reporting (RAR) module. This error typically arises when there is an attempt to block a customer in the Sales and Distribution (SD) module, but the customer data is not properly synchronized or registered in the RAR system.
  Cause:
  
  Customer Not Registered in RAR: The customer may not have been created or registered in the RAR module, which is necessary for revenue recognition processes.
  Data Synchronization Issues: There may be a lack of synchronization between the SD module and the RAR module, leading to discrepancies in customer data.
  Configuration Issues: There could be configuration issues in the RAR settings that prevent the system from recognizing the customer.
  
  Solution:
  
  Check Customer Master Data: Verify that the customer exists in the RAR module. You can do this by checking the customer master data in the RAR transaction codes.
  Create/Update Customer in RAR: If the customer is not found in RAR, you may need to create or update the customer record in the RAR module. This can typically be done through the relevant transaction codes or by using data migration tools.
  Synchronize Data: Ensure that the data between the SD and RAR modules is synchronized. This may involve running specific programs or reports that update or transfer data between the two modules.
  Check Configuration: Review the configuration settings in RAR to ensure that they are set up correctly to recognize customers from the SD module.
  Consult Documentation: Refer to SAP documentation or notes related to RAR and customer blocking for any specific instructions or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for customer master data management, and RAR-specific transaction codes for revenue accounting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the CVP_EOP_SD026 error and successfully block the customer as needed.