How To Fix CVP_DP_ILM257 - Customer is not a one-time account (CPD)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 257

• Message text: Customer is not a one-time account (CPD)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM257 - Customer is not a one-time account (CPD) ?

  The SAP error message CVP_DP_ILM257, which states "Customer is not a one-time account (CPD)," typically occurs in the context of customer master data management within SAP systems, particularly when dealing with customer-specific transactions or processes that expect a one-time account.
  Cause:
  This error usually arises when:
  
  Customer Master Data Configuration: The customer account being referenced is not set up as a one-time account in the system. One-time accounts are typically used for customers who do not have a permanent account in the system, such as occasional buyers.
  Transaction Type: The transaction being processed may require a one-time customer account, but the account being used is a regular customer account.
  Data Entry Error: There may be an error in the data entry where a regular customer account is mistakenly used in a context that requires a one-time account.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in the SAP system and verify if the customer account is set up as a one-time account.
  If the customer should be a one-time account, you may need to create a new one-time customer record.
  
  
  
  Review Transaction Requirements:
  
  Ensure that the transaction you are trying to execute is appropriate for the type of customer account you are using. If the transaction requires a one-time account, you will need to either create a one-time account or adjust the transaction to use a regular customer account if applicable.
  
  
  
  Create a One-Time Customer Account:
  
  If necessary, create a one-time customer account by navigating to the customer master data creation screen and selecting the appropriate options for a one-time account.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations related to customer accounts and transactions.
  
  
  
  User Training:
  
  Ensure that users are trained on the differences between one-time accounts and regular customer accounts to prevent future occurrences of this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Configuration Settings: Review the configuration settings in the SAP system related to customer account types and transaction processing.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.