How To Fix CVP_DP_ILM036 - Customer &1 with company code &2 is not blocked; see long text

CVP_DP_ILM036 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 036

• Message text: Customer &1 with company code &2 is not blocked; see long text

What causes this issue?

You want to block or unblock data related to customer &v1& with company
code &v2&. The system cannot block or unblock this data for one of the
following reasons:
An application is using the data related to customer &v1&.
You must block company code &v2& before you block the general data
related to customer &v1&.
The data is already blocked.
You must unblock customer &v1& before you unblock company code &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM036 - Customer &1 with company code &2 is not blocked; see long text ?

  The SAP error message CVP_DP_ILM036 indicates that a specific customer (identified by &1) with a particular company code (&2) is not blocked, which may be causing issues in the context of a business process, such as data processing or financial transactions.
  
  Cause:
  This error typically arises in scenarios where a customer account is expected to be blocked (for example, due to credit issues, compliance reasons, or other business rules) but is not actually blocked in the system. This can lead to inconsistencies in processing transactions related to that customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status:
  
  Navigate to the customer master data in SAP (transaction code XD03 for display).
  Verify the status of the customer account. Check if the account is indeed supposed to be blocked based on your business rules.
  
  
  
  Block the Customer:
  
  If the customer should be blocked, you can do this by using transaction code XD02 (change customer) and