How To Fix CVP_DP_ILM034 - SoRT data of customer &1 is currently locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 034

• Message text: SoRT data of customer &1 is currently locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM034 - SoRT data of customer &1 is currently locked by user &2 ?

  The SAP error message CVP_DP_ILM034 indicates that the sort data for a specific customer (denoted by &1) is currently locked by another user (denoted by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a lock situation to maintain data integrity.
  Cause:
  
  Concurrent Access: Another user is currently processing or has opened the sort data for the specified customer, which prevents other users from making changes until the lock is released.
  Long-Running Transactions: If a user is taking a long time to complete their transaction, it can lead to prolonged locks on the data.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking situations, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction. Once the lock is released, you can try accessing the data again.
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can look for the specific user and customer to see if the lock is still active.
  Contact the User: If you can identify the user who has the lock, you may want to reach out to them to see if they can complete their transaction or release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Review System Performance: If locking issues are frequent, it may be worth reviewing system performance and user access patterns to identify potential optimizations.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Training: Ensure that users are trained on how to properly manage their transactions to minimize locking situations.
  System Configuration: Review the configuration settings related to data locking and concurrency control in your SAP system.
  
  If the issue persists or if you encounter frequent locking problems, it may be beneficial to consult with your SAP Basis team or a technical consultant to analyze the situation further.