How To Fix CVIC_UI071 - Re-direct to account group change functionality (-> long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 071

• Message text: Re-direct to account group change functionality (-> long text)

What causes this issue?

Re-direction to account group change functionality. A new instance of
transaction BP is opened in a role grouping containing all
customer-relevant roles currently assigned to the business partner.
Please note: the response time of the system might be slow when pressing
F4 on account group field. The reason for this is the high number and
complexity of validations to be performed to determine the potential
target account groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI071 - Re-direct to account group change functionality (-> long text) ?

  The SAP error message CVIC_UI071 typically relates to issues with account group changes in the context of customer/vendor integration (CVI). This error can occur when there are inconsistencies or restrictions in the account group settings or when the system is unable to process the requested changes due to certain conditions.
  Cause:
  
  Account Group Restrictions: The account group you are trying to change to may have restrictions that prevent the change from being processed.
  Data Inconsistencies: There may be inconsistencies in the data related to the customer/vendor master records that need to be resolved before the change can be made.
  Configuration Issues: The configuration settings in the system may not allow for the change due to specific business rules or settings.
  Missing Authorizations: The user may not have the necessary authorizations to perform the account group change.
  
  Solution:
  
  Check Account Group Settings: Review the settings of the target account group to ensure that it allows for the type of changes you are trying to make.
  Data Validation: Validate the data in the customer/vendor master records to ensure there are no inconsistencies or missing information that could prevent the change.
  Review Configuration: Check the configuration settings in the SAP system related to customer/vendor integration and account groups to ensure they are set up correctly.
  User Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to perform account group changes.
  Use Transaction Codes: You may need to use specific transaction codes (like BP for Business Partner) to make the necessary changes or to view detailed error logs.
  Consult Documentation: Refer to SAP documentation or notes related to CVI and account group changes for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Business Partner management, such as BP, OBCD, and OBD2.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without impacting production data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CVI and account management.