How To Fix CVIC_UI069 - Customer with role employee cannot be converted via MDS_LOAD_COCKPIT

CVIC_UI069 - Overview

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 069

• Message text: Customer with role employee cannot be converted via MDS_LOAD_COCKPIT

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI069 - Customer with role employee cannot be converted via MDS_LOAD_COCKPIT ?

  The SAP error message CVIC_UI069 indicates that there is an issue with converting a customer record that has the role of "employee" using the MDS_LOAD_COCKPIT transaction. This error typically arises in the context of Master Data Governance (MDG) or when managing customer master data in SAP.
  
  Cause:
  
  Role Restrictions: The customer record you are trying to convert has the role of "employee," which may not be allowed for conversion in the current configuration or process.
  Data Model Configuration: The data model may not be set up to allow the conversion of customers with specific roles.
  Validation Rules: There may be validation rules in place that prevent the conversion of customers with certain roles or statuses.
  Inconsistent Data: The customer data may have inconsistencies or missing information that prevents the conversion process.
  
  
  Solution:
  
  Check Role Assignment: Review the roles assigned to the customer record. If the customer is indeed an employee, consider whether it should be converted or