How To Fix CVIC_UI053 - Mandate for new bank details & adjusted to changed IBAN


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 053

  • Message text: Mandate for new bank details & adjusted to changed IBAN

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIC_UI053 - Mandate for new bank details & adjusted to changed IBAN ?

    The SAP error message CVIC_UI053 typically relates to issues with bank details, specifically when there are changes to the International Bank Account Number (IBAN) and the corresponding mandates for direct debit transactions. This error often arises in the context of the SAP Customer Financial Management (CFM) module or similar financial applications within SAP.

    Cause:

    1. Changed IBAN: The IBAN for a customer or vendor has been changed, but the corresponding direct debit mandate has not been updated to reflect this change.
    2. Missing Mandate: There may not be a valid direct debit mandate associated with the new bank details.
    3. Data Inconsistency: There could be inconsistencies in the data between the customer/vendor master data and the mandate data.
    4. Regulatory Compliance: Changes in banking regulations may require updated mandates for new IBANs.

    Solution:

    1. Update Mandate: Ensure that a new direct debit mandate is created or updated to reflect the new IBAN. This can usually be done in the SAP system by navigating to the relevant transaction for managing mandates.
    2. Check Customer/Vendor Master Data: Verify that the customer or vendor master data is correctly updated with the new IBAN and that it matches the mandate.
    3. Recreate Mandate: If the mandate is missing or invalid, you may need to recreate it. This involves obtaining the necessary authorization from the customer/vendor.
    4. Review Configuration: Check the configuration settings in SAP related to direct debit processing to ensure they are set up correctly.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage mandates and bank details.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Customer Credit Management), FDM1 (Create Mandate), and FDM2 (Change Mandate).
    • SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
    • User Roles: Ensure that the user has the necessary permissions to create or modify mandates and bank details.
    • Testing: After making changes, conduct tests to ensure that the direct debit process works as expected with the updated bank details.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.

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