How To Fix CVIC_UI052 - Mandate for bank details & lost due to deleted IBAN; IBAN required

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 052

• Message text: Mandate for bank details & lost due to deleted IBAN; IBAN required

What causes this issue?

You have changed new bank details that are assigned a SEPA mandate,
meaning that the IBAN was deleted. The existing SEPA mandate is also
posted when you save the business partner. To avoid this inconsistency,
there must be an IBAN for the new bank details for as long as the
mandate exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have the following options:
If you do not need the mandate, restore the original IBAN, navigate to
the mandate overview, and delete the mandate that was created. You can
then change the bank details.
If you want to transfer the new mandate to the changed bank details,
enter an IBAN for this. The mandate is then attached to this new IBAN.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI052 - Mandate for bank details & lost due to deleted IBAN; IBAN required ?

  The SAP error message CVIC_UI052 indicates that there is a problem with the bank details associated with a mandate, specifically that the IBAN (International Bank Account Number) is missing or has been lost due to the deletion of the IBAN. This error typically arises in the context of payment processing or direct debit mandates in SAP systems.
  Cause:
  
  Deleted IBAN: The IBAN associated with a customer or vendor has been deleted or is not maintained in the system.
  Missing Mandate: The mandate that requires the IBAN for processing payments is not properly set up or is missing.
  Data Inconsistency: There may be inconsistencies in the data related to the customer/vendor master records or the mandate records.
  
  Solution:
  
  
  Check IBAN: Verify if the IBAN is correctly maintained in the customer or vendor master data. If it has been deleted, you will need to re-enter the correct IBAN.
  
  Navigate to the customer/vendor master data transaction (e.g., FD03 for customers or FK03 for vendors) and check the bank details.
  If the IBAN is missing, you can add it using the appropriate transaction (e.g., FD02 for customers or FK02 for vendors).
  
  
  
  Review Mandate Setup: Ensure that the mandate is correctly set up and linked to the appropriate bank details.
  
  Check the mandate records in the system to ensure they are active and correctly configured.
  
  
  
  Data Consistency Check: Run any relevant consistency checks or reports to identify and resolve any discrepancies in the data.
  
  Use transaction codes like S_BCE_68001400 or S_BCE_68001401 to check for inconsistencies in the bank details or mandates.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling mandates and bank details.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to Financial Accounting (FI) and Treasury (TR).
  IBAN Format: Ensure that the IBAN entered follows the correct format as per the country-specific requirements.
  Mandate Management: Familiarize yourself with the processes and requirements for managing direct debit mandates in SAP, as this can help prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the CVIC_UI052 error and ensure that the necessary bank details are correctly maintained in the system.