How To Fix CVIC_UI027 - No dunning data is maintained on the customer side

CVIC_UI027 - Overview

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 027

• Message text: No dunning data is maintained on the customer side

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI027 - No dunning data is maintained on the customer side ?

  The SAP error message CVIC_UI027, which states "No dunning data is maintained on the customer side," typically occurs when you attempt to perform dunning activities for a customer who does not have any dunning data set up in the system. Dunning is the process of communicating with customers to ensure the collection of accounts receivable.
  
  Cause:
  
  
  Missing Dunning Data: The primary cause of this error is that the customer master record does not have any dunning information maintained. This could be due to:
  
  The customer is newly created and dunning data has not yet been configured.
  The dunning data was deleted or not properly set up.
  The customer is not set up for dunning at all.
  
  
  
  Incorrect Customer Status: The customer may be blocked for dunning or may not be assigned to a dunning procedure.
  
  
  
  Solution:
  To resolve this error, you need to ensure that the customer has the appropriate dunning data maintained. Here are the steps to