How To Fix CVIC_UI014 - Customer &1 does not exist; enter a customer that exists

CVIC_UI014 - Overview

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 014

• Message text: Customer &1 does not exist; enter a customer that exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI014 - Customer &1 does not exist; enter a customer that exists ?

  The SAP error message CVIC_UI014 indicates that the system cannot find the customer specified in the transaction or process you are trying to execute. This typically occurs in scenarios where customer data is being accessed or modified, such as in sales orders, customer master data maintenance, or other related transactions.
  
  Cause:
  
  Non-Existent Customer: The customer number you entered does not exist in the system.
  Incorrect Customer Number: There may be a typo or formatting issue in the customer number.
  Data Synchronization Issues: If your system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to the customer not being recognized.
  Customer Deactivation: The customer might have been deactivated or deleted from the system.
  Authorization Issues: You may not have the necessary permissions to view or access the customer data.
  
  
  Solution:
  
  Verify Customer Number: Double-check the customer number you entered for any typos or formatting errors.
  Search for Customer: Use the customer search