How To Fix CVIC_UI013 - Enter a customer that is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 013

• Message text: Enter a customer that is available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI013 - Enter a customer that is available ?

  The SAP error message CVIC_UI013, which states "Enter a customer that is available," typically occurs in the context of customer master data management or when trying to create or modify customer-related transactions in SAP. This error indicates that the system cannot find a valid customer record based on the input provided.
  Causes:
  
  Non-Existent Customer: The customer ID or name entered does not exist in the system.
  Inactive Customer: The customer record may exist but is marked as inactive or blocked.
  Incorrect Input: There may be a typo or formatting issue in the customer ID or name entered.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID or name entered for any typos or errors.
  Check Customer Status: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the customer exists and is active.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may require coordination with your SAP security team.
  Data Synchronization: If the system is integrated with other applications, check for any synchronization issues that may be causing the customer data to be unavailable.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01, XD02, XD03, VD01, VD02, and VD03.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Review user roles and profiles to ensure that the necessary permissions are granted for customer data access.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the CVIC_UI013 error and implement the appropriate solution.