How To Fix CVIC_UI013 - Enter a customer that is available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 013

  • Message text: Enter a customer that is available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIC_UI013 - Enter a customer that is available ?
    The SAP error message CVIC_UI013, which states "Enter a customer that is available," typically occurs in the context of customer master data management or when trying to create or modify customer-related transactions in SAP. This error indicates that the system cannot find a valid customer record based on the input provided.
    Causes:
    
    Non-Existent Customer: The customer ID or name entered does not exist in the system.
    Inactive Customer: The customer record may exist but is marked as inactive or blocked.
    Incorrect Input: There may be a typo or formatting issue in the customer ID or name entered.
    Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
    Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
    
    Solutions:
    
    Verify Customer ID: Double-check the customer ID or name entered for any typos or errors.
    Check Customer Status: Use transaction codes like XD03

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