How To Fix CVI_SYNCH_CONTROL899 - Unexpected CASE branch; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_SYNCH_CONTROL - Messages for CVI Strategy Implementations

• Message number: 899

• Message text: Unexpected CASE branch; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_SYNCH_CONTROL899 - Unexpected CASE branch; contact technical support ?

  The SAP error message CVI_SYNCH_CONTROL899 with the description "Unexpected CASE branch; contact technical support" typically indicates an issue related to the Customer-Vendor Integration (CVI) process in SAP. This error suggests that the system encountered an unexpected condition while processing a CASE statement in the code, which is not handled by the existing logic.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the CVI settings or related master data.
  Data Inconsistencies: Inconsistent or corrupted data in the customer or vendor master records can lead to unexpected behavior.
  Custom Code: If there are custom enhancements or modifications in the CVI process, they might not be handling certain cases correctly.
  System Bugs: There could be a bug in the SAP version you are using that leads to this error.
  
  Solutions:
  
  Check Configuration: Review the CVI configuration settings in your SAP system. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the customer and vendor master data for inconsistencies or errors. Use transaction codes like BP (Business Partner) to check the data.
  Review Custom Code: If there are any custom developments related to CVI, review the code to ensure that all possible cases are handled correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to the development environment, consider debugging the CVI process to identify the exact point of failure and the conditions leading to the error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, it is advisable to contact SAP Support for assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and CVI for Customer-Vendor Integration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to CVI for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the CVI_SYNCH_CONTROL899 error in your SAP system.