How To Fix CVI_SYNC_TAX_NUMBER000 - There is a conflict between business partner &1 and customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_SYNC_TAX_NUMBER - Error from synchronization of tax numbers

• Message number: 000

• Message text: There is a conflict between business partner &1 and customer &2

What causes this issue?

There is a data conflict between the business partner and the customer
assigned to it. The tax numbers are different for both objects.
If Master Data Synchronization is active and you process one of the
objects, the system overwrites the data for the other object.
This is illustrated in the following example:
Business partner 4711 is linked to customer 0815.
The business partner is stored in the system without any tax numbers and
the <DS:DE.BU_NATURAL_PERSON>Natural Person</> indicator is set for tax
numbers.
The customer is stored in the system with tax numbers but the
<LS>Natural Person</> indicator is not set.
If you process and save the business partner, for example, then the
system deletes the tax data for the customer and sets the <LS>Natural
Person</> indicator.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check which object is the leading object and from which object the tax
data is to be transferred. To initially synchronize both objects,
execute the report CVI_SYNC_CUST_TAX_NUMBERS (initial synchronization of
tax numbers for BP and customer). For more detailed information, see the
corresponding report documentation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_SYNC_TAX_NUMBER000 - There is a conflict between business partner &1 and customer &2 ?

  The SAP error message CVI_SYNC_TAX_NUMBER000 indicates that there is a conflict between a business partner and a customer regarding the tax number. This typically occurs in the context of the Customer-Vendor Integration (CVI) process, where business partners are synchronized with customer and vendor master data.
  Cause:
  The conflict usually arises due to one of the following reasons:
  
  Duplicate Tax Numbers: The tax number assigned to the business partner is already in use by another customer or vendor.
  Inconsistent Data: There may be inconsistencies in the tax number data between the business partner and the customer master records.
  Configuration Issues: There might be issues in the configuration settings related to the business partner and customer integration.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check for Duplicates:
  
  Go to the customer and business partner master data and check if the tax number is duplicated. If it is, you may need to change the tax number for one of the records.
  
  
  
  Review Data Consistency:
  
  Ensure that the tax number in the business partner record matches the tax number in the customer record. If they are supposed to be the same, update them accordingly.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like BP (Business Partner) and XD02 (Change Customer) to review and edit the relevant records.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to business partner and customer integration. Ensure that the settings are correctly aligned.
  
  
  
  Run Synchronization:
  
  After making the necessary changes, run the synchronization process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and tax number synchronization for any specific guidelines or updates.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  XD01/XD02 - Create/Change Customer
  CVI - Customer-Vendor Integration settings
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the conflict indicated by the CVI_SYNC_TAX_NUMBER000 error message.