How To Fix CVI_SYNCH_CONTROL100 - Payment card &1 &2 is already used by business partner &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_SYNCH_CONTROL - Messages for CVI Strategy Implementations

  • Message number: 100

  • Message text: Payment card &1 &2 is already used by business partner &3

  • Show details Hide details
  • What causes this issue?

    Payment card &V1& &V2& cannot be used for the current business partner
    because it is already used for business partner &V3&.

    System Response

    You cannot create/change the current business partner.

    How to fix this error?

    Check the usage of payment card &V1& &V2& and change if necessary.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_SYNCH_CONTROL100 - Payment card &1 &2 is already used by business partner &3 ?

    The SAP error message CVI_SYNCH_CONTROL100 indicates that a payment card (credit card or debit card) is already associated with a different business partner in the system. This typically occurs during the synchronization process between the Customer/Vendor Integration (CVI) and the Business Partner (BP) data.

    Cause:

    1. Duplicate Payment Card: The payment card you are trying to assign to a business partner is already linked to another business partner in the system.
    2. Data Migration Issues: If data was migrated from another system, there may be duplicate entries for payment cards.
    3. Incorrect Business Partner Assignment: The payment card may have been incorrectly assigned to multiple business partners.

    Solution:

    1. Check Existing Assignments:

      • Use transaction code BP to check the business partners and their associated payment cards.
      • Identify which business partner is currently using the payment card in question.
    2. Reassign or Remove Payment Card:

      • If the payment card is no longer needed for the original business partner, you can remove it from that partner and then assign it to the new business partner.
      • If the payment card is still needed for the original business partner, consider using a different payment card for the new business partner.
    3. Data Cleanup:

      • If this issue arises from data migration, perform a cleanup of the business partner and payment card data to ensure there are no duplicates.
      • Ensure that each payment card is uniquely assigned to a single business partner.
    4. Consult Documentation:

      • Review SAP documentation or notes related to CVI and payment card management for any specific guidelines or best practices.
    5. Contact SAP Support:

      • If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • CVI: Customer Vendor Integration
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Business Partner Roles: Understand the roles assigned to business partners, as they can affect how payment cards are managed.

    By following these steps, you should be able to resolve the CVI_SYNCH_CONTROL100 error and manage your payment card assignments effectively.

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