How To Fix CVI_MAPPING024 - Business partner &1 already has customer &2 assigned to it


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_MAPPING - Error from CVI Assignment Objects

  • Message number: 024

  • Message text: Business partner &1 already has customer &2 assigned to it

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_MAPPING024 - Business partner &1 already has customer &2 assigned to it ?

    The SAP error message CVI_MAPPING024 indicates that there is a conflict in the assignment of business partners and customers in the system. Specifically, it means that the business partner (BP) you are trying to assign already has a customer account assigned to it, which is causing the conflict.

    Cause:

    1. Existing Assignment: The business partner you are trying to link to a customer already has a different customer account assigned to it.
    2. Data Consistency: The system enforces data consistency rules to prevent multiple customer accounts from being assigned to the same business partner.
    3. Incorrect Mapping: There may be an attempt to create a duplicate mapping between a business partner and a customer.

    Solution:

    To resolve the CVI_MAPPING024 error, you can take the following steps:

    1. Check Existing Assignments:

      • Use transaction code BP to display the business partner in question.
      • Check the "Customer" tab to see which customer account is currently assigned to the business partner.
    2. Review Customer Assignments:

      • If the business partner is already linked to a customer that you do not need, you can remove the existing assignment.
      • Alternatively, if you need to keep the existing customer assignment, you may need to choose a different business partner for the new customer assignment.
    3. Adjust Mapping:

      • If you are trying to create a new customer for the same business partner, consider whether you need to create a new business partner instead.
      • Ensure that the business partner and customer mappings are correctly set up in the system.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP administrator for specific guidelines on managing business partner and customer assignments.
    5. Use Transaction Codes:

      • You can use transaction codes like BP (Business Partner) and XD01/XD02 (Create/Change Customer) to manage the assignments.

    Related Information:

    • Business Partner Concept: In SAP, the Business Partner (BP) concept is used to manage master data for customers, vendors, and other entities. Each BP can be assigned multiple roles, including customer and vendor roles.
    • CVI (Customer-Vendor Integration): This is a process in SAP that ensures that customer and vendor data is consistent across different modules (like SD and MM).
    • Error Handling: If you frequently encounter this error, consider reviewing your data entry processes to ensure that business partners and customers are being assigned correctly from the outset.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for further troubleshooting.

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