How To Fix CVI_FS_CHECK_CUST_EN021 - Customer -> BP: You have not assigned a BP role to account group &

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 021

• Message text: Customer -> BP: You have not assigned a BP role to account group &

What causes this issue?

Before you can synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the view "Define BP Role for Direction Customer
to BP" (CVIV_CUST_TO_BP2).
You must also assign at least one customer account group to a business
partner grouping in the view "Define Number Assignment for Direction
Customer to BP" (CVIV_CUST_TO_BP1).

System Response

You have assigned at least one business partner grouping to a customer
account group. You have not assigned a business partner role to a
customer account group. At present, data cannot be synchronized from the
customer to the business partner.

How to fix this error?

To ensure that data is synchronized, you must assign at least one
business partner role to a customer account group in the Customizing
activity <DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer
to BP</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN021 - Customer -> BP: You have not assigned a BP role to account group & ?

  The SAP error message CVI_FS_CHECK_CUST_EN021 indicates that there is an issue with the assignment of a Business Partner (BP) role to a customer account group. This error typically arises during the process of creating or modifying a customer master record in the SAP system, particularly when using the Customer-Vendor Integration (CVI) functionality.
  
  Cause:
  The error occurs because the system requires that a Business Partner role be assigned to the specific account group you are trying to use. If no BP role is assigned to that account group, the system will not allow the creation or modification of the customer record, leading to this error message.
  
  Solution:
  To resolve this error, you need to ensure that a Business Partner role is assigned to the relevant customer account group. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO (SAP Project Reference Object) -> SAP Reference IMG.
  
  
  
  Find the