How To Fix CVI_FS_CHECK_CUST_EN021 - Customer -> BP: You have not assigned a BP role to account group &

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 021

• Message text: Customer -> BP: You have not assigned a BP role to account group &

What causes this issue?

Before you can synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the view "Define BP Role for Direction Customer
to BP" (CVIV_CUST_TO_BP2).
You must also assign at least one customer account group to a business
partner grouping in the view "Define Number Assignment for Direction
Customer to BP" (CVIV_CUST_TO_BP1).

System Response

You have assigned at least one business partner grouping to a customer
account group. You have not assigned a business partner role to a
customer account group. At present, data cannot be synchronized from the
customer to the business partner.

How to fix this error?

To ensure that data is synchronized, you must assign at least one
business partner role to a customer account group in the Customizing
activity <DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer
to BP</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN021 - Customer -> BP: You have not assigned a BP role to account group & ?

  The SAP error message CVI_FS_CHECK_CUST_EN021 indicates that there is an issue with the assignment of a Business Partner (BP) role to a customer account group. This error typically arises during the process of creating or modifying a customer master record in the SAP system, particularly when using the Customer-Vendor Integration (CVI) functionality.
  Cause:
  The error occurs because the system requires that a Business Partner role be assigned to the specific account group you are trying to use. If no BP role is assigned to that account group, the system will not allow the creation or modification of the customer record, leading to this error message.
  Solution:
  To resolve this error, you need to ensure that a Business Partner role is assigned to the relevant customer account group. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO (SAP Project Reference Object) -> SAP Reference IMG.
  
  
  
  Find the Customer Account Group Settings:
  
  Navigate to Cross-Application Components -> Master Data Synchronization -> Business Partner -> Customer -> Assign Business Partner Roles to Customer Account Groups.
  
  
  
  Assign BP Roles:
  
  In the assignment table, find the account group that is causing the error.
  Assign the appropriate Business Partner roles to this account group. Common roles for customers include:
  
  FLCU00 (General Role for Customers)
  FLCU01 (Role for Customers with Sales Area)
  FLCU02 (Role for Customers with Financial Data)
  
  
  Make sure to save your changes.
  
  
  
  Check for Other Dependencies:
  
  Ensure that all necessary configurations related to the Business Partner and customer master data are correctly set up.
  Verify that the account group is correctly defined and that there are no other missing configurations.
  
  
  
  Test the Changes:
  
  After making the necessary assignments, try to create or modify the customer record again to see if the error persists.
  
  
  
  Related Information:
  
  Business Partner Concept: Understand the Business Partner concept in SAP, which integrates customer and vendor data into a single entity.
  CVI Configuration: Familiarize yourself with the Customer-Vendor Integration (CVI) settings, as they play a crucial role in managing master data.
  Transaction Codes: You may find it useful to know relevant transaction codes such as:
  
  BP: To manage Business Partners.
  XD01/XD02: To create or change customer master records.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Business Partner roles and account groups.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST_EN021 error and successfully manage your customer master data in SAP.