How To Fix CVI_FS_CHECK_CUST_EN019 - BP -> customer: customer roles exist but numbers have not been assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 019

• Message text: BP -> customer: customer roles exist but numbers have not been assigned

What causes this issue?

Before you can synchronize data from the business partner to the
customer, you must select at least one business partner role as the
customer role in the view "Set BP Role Category for Direction BP to
Customer" (V_TBD002).
You must also assign at least one customer account group to a business
partner grouping in the view "Define Number Assignment for Direction BP
to Customer" (V_TBD001).

System Response

You have selected at least one business partner role as the customer
role. You have not assigned a customer account group to a business
partner grouping. At present, data cannot be synchronized from the
business partner to the customer.

How to fix this error?

To ensure that data is synchronized, you must assign at least one
customer account group to a business partner grouping in the Customizing
activity <DS:SIMG.V_TBD001>Define Number Assignment for Direction BP to
Customer</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN019 - BP -> customer: customer roles exist but numbers have not been assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN019 indicates that there are customer roles assigned to a Business Partner (BP), but the corresponding customer numbers have not been assigned. This typically occurs in the context of the Customer-Vendor Integration (CVI) process, where Business Partners are linked to customer or vendor accounts in the SAP system.
  Cause:
  
  Missing Customer Number Assignment: The Business Partner has been created with specific roles (like Customer), but the system has not been assigned a customer number for those roles.
  Incomplete Configuration: The configuration for the Business Partner and customer roles may not be complete, leading to inconsistencies.
  Data Migration Issues: If data was migrated from an older system or from another source, the customer numbers may not have been properly assigned during the migration process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the Business Partner transaction (BP) and check the roles assigned to the Business Partner in question.
  Ensure that the roles related to customer (like FLCU00 for customer general data) are correctly assigned.
  
  
  
  Assign Customer Numbers:
  
  If the Business Partner is supposed to be a customer, you need to assign a customer number. This can be done in the following way:
  
  Navigate to the Business Partner transaction (BP).
  Select the relevant Business Partner and go to the customer role (e.g., FLCU00).
  Assign a customer number if it is missing.
  
  
  
  
  
  Check Configuration:
  
  Ensure that the configuration for the Business Partner and customer roles is correctly set up in the system.
  Check the settings in transaction BP and ensure that the integration settings are properly configured.
  
  
  
  Use Transaction Code:
  
  You can use transaction code BP to manage Business Partners and assign the necessary customer numbers.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for Business Partners and customer data to identify any discrepancies. This can often be done using transaction CVI_CHECK or similar tools.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and Business Partner management for any specific instructions or updates that may apply to your version of SAP.
  
  
  
  Related Information:
  
  CVI (Customer-Vendor Integration): This is a process in SAP that integrates customer and vendor data into a unified Business Partner model.
  Business Partner Roles: Different roles can be assigned to a Business Partner, such as customer, vendor, or employee, and each role may have specific data requirements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.