How To Fix CVI_FS_CHECK_CUST_EN017 - &: account group & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

  • Message number: 017

  • Message text: &: account group & does not exist

  • Show details Hide details
  • What causes this issue?

    An account group has been used in CVI Customizing that does not exist in
    the system.

    System Response

    At present, data cannot be synchronized using the missing account group.

    How to fix this error?

    If you want to synchronize data using the missing account group, you
    must create this in table <ZK>T077D</> (for customer account groups) or
    table <ZK>T077K</> (for vendor account groups).
    If not, remove the account group from the CVI Customizing tables.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN017 - &: account group & does not exist ?

    The SAP error message CVI_FS_CHECK_CUST_EN017 indicates that there is an issue related to the account group specified in the context of Customer-Vendor Integration (CVI). Specifically, the error message states that the account group you are trying to use does not exist in the system.

    Cause:

    1. Non-Existent Account Group: The account group specified in the transaction or configuration does not exist in the system. This could be due to a typo, or the account group may not have been created yet.
    2. Configuration Issues: The account group may not be properly configured in the system, or it may have been deleted or deactivated.
    3. Data Migration Issues: If you are migrating data from another system, the account group may not have been included in the migration process.

    Solution:

    1. Check Account Group:

      • Go to the transaction code OBD2 (for customer account groups) or OBD3 (for vendor account groups) to verify if the account group exists.
      • Ensure that the account group you are trying to use is correctly spelled and exists in the system.
    2. Create or Modify Account Group:

      • If the account group does not exist, you can create it using the transaction code OBA7 for customer account groups or OBA8 for vendor account groups.
      • If the account group exists but is not configured correctly, you may need to modify its settings.
    3. Check Configuration:

      • Ensure that the account group is properly assigned to the relevant company code and is active.
      • Check if there are any dependencies or prerequisites that need to be fulfilled for the account group to be valid.
    4. Data Migration:

      • If you are migrating data, ensure that all necessary account groups are included in the migration plan and that they are created in the target system before the migration.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP Basis or functional team for any specific configurations related to CVI and account groups.

    Related Information:

    • Transaction Codes:

      • OBD2: Display Customer Account Groups
      • OBD3: Display Vendor Account Groups
      • OBA7: Create Customer Account Group
      • OBA8: Create Vendor Account Group
    • CVI Configuration: Ensure that the Customer-Vendor Integration settings are correctly configured in your SAP system. This includes settings related to the integration of customer and vendor master data.

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on account group configuration.

    By following these steps, you should be able to resolve the error message CVI_FS_CHECK_CUST_EN017 and ensure that the account group is correctly set up in your SAP system.

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