How To Fix CVI_FS_CHECK_CUST_EN015 - Numbers assigned; direction "customer -> BP" not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 015

• Message text: Numbers assigned; direction "customer -> BP" not activated

What causes this issue?

Before you can update the customer in the business partner, you must
assign at least one business partner group to a customer account group
in the view "Define Number Assignment for Direction Customer to BP"
(CVIV_CUST_TO_BP1).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Define Number Assignment for
Direction Customer to BP" (CVIV_CUST_TO_BP1). The synchronization
direction of customer to business partner has not been activated. Data
cannot be synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP1>Define Number Assignment for Direction
Customer to BP</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN015 - Numbers assigned; direction "customer -> BP" not activated ?

  The SAP error message CVI_FS_CHECK_CUST_EN015 indicates that there is an issue with the assignment of numbers in the Customer-Vendor Integration (CVI) process, specifically when trying to create or manage business partners (BPs) in the context of customer data. The error message suggests that the direction for the integration from "customer" to "business partner" is not activated.
  Cause:
  
  Integration Not Activated: The primary cause of this error is that the integration direction from customer to business partner is not activated in the system. This means that the system is not set up to allow the creation or management of business partners based on customer data.
  Configuration Issues: There may be configuration issues in the CVI settings that prevent the proper mapping or assignment of customer numbers to business partners.
  Missing Customizing Settings: The necessary customizing settings for the integration may not be properly defined or may be missing.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Activate Integration Direction:
  
  Go to the transaction code BP (Business Partner).
  Navigate to the CVI Settings.
  Ensure that the integration direction from "customer" to "business partner" is activated. This can typically be found under the settings for "Customer Integration".
  
  
  
  Check Customizing Settings:
  
  Use transaction code SPRO to access the SAP Reference IMG.
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration.
  Check the settings under Define Integration Settings and ensure that the necessary configurations for customer to business partner integration are correctly set.
  
  
  
  Number Ranges:
  
  Ensure that the number ranges for business partners are correctly defined and that they are not overlapping with customer number ranges.
  You can check this in the transaction code SNRO (Number Range Objects) and look for the relevant number range objects related to business partners.
  
  
  
  Check for Errors in Logs:
  
  Use transaction code SLG1 to check the application logs for any additional error messages or warnings that might provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CVI and business partner integration for any specific requirements or additional steps that may be necessary.
  
  
  
  Related Information:
  
  CVI (Customer-Vendor Integration): This is a process in SAP that allows for the integration of customer and vendor data into a unified business partner model.
  Business Partner (BP): In SAP S/4HANA, the business partner approach is used to manage master data for customers, vendors, and other entities in a single data model.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SPRO, SNRO, and SLG1 for managing business partners and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance or to check for any specific notes from SAP that may address this error.