How To Fix CVI_FS_CHECK_CUST_EN023 - Number ranges & and & do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 023

• Message text: Number ranges & and & do not match

What causes this issue?

The number ranges for the business partner and the customer/vendor must
have the same interval.

System Response

At present, data cannot be synchronized between the business partner and
customer/vendor without errors.

How to fix this error?

To ensure that data is synchronized without errors, you must adjust the
intervals for the number ranges in table NRIV.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN023 - Number ranges & and & do not match ?

  The SAP error message CVI_FS_CHECK_CUST_EN023 indicates that there is a mismatch in the number ranges for customer/vendor integration in the SAP system. This typically occurs when the number ranges defined for customers and vendors do not align correctly, which can lead to issues in data consistency and integration processes.
  Cause:
  
  Number Range Configuration: The number ranges for customers and vendors may not be properly configured or aligned in the system. This can happen if the number ranges are set up differently for the customer and vendor master data.
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the number range configuration, inconsistencies may arise.
  Custom Development: Custom programs or enhancements may inadvertently cause discrepancies in how number ranges are handled.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range objects for customers (e.g., CUST) and vendors (e.g., VEND).
  Ensure that the number ranges are correctly defined and that they do not overlap or conflict.
  
  
  
  Adjust Number Ranges:
  
  If you find that the number ranges are not aligned, you may need to adjust them. This can involve changing the number range intervals or ensuring that the same intervals are used for both customers and vendors if applicable.
  
  
  
  Review Integration Settings:
  
  Check the settings in the Customer-Vendor Integration (CVI) configuration. Ensure that the settings for number ranges are consistent across the relevant areas.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any inconsistencies in the customer and vendor master data. This can help pinpoint specific records that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and number range management for any specific guidelines or recommendations.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the integration between customer and vendor data is functioning correctly.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: To manage number ranges.
  BP: To manage business partners, which includes both customers and vendors.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  CVI Configuration: Familiarize yourself with the Customer-Vendor Integration (CVI) settings in your SAP system, as they play a crucial role in managing the relationship between customer and vendor data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP configuration and integration.