How To Fix CVI_FS_CHECK_CUST_EN012 - Roles assigned; direction "BP -> customer" not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 012

• Message text: Roles assigned; direction "BP -> customer" not activated

What causes this issue?

Before you can update the business partner in the customer, you must
select at least one business partner role as the customer role in the
view "Set BP Role Category for Direction BP to Customer" (V_TBD002).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Set BP Role Category for
Direction BP to Customer" (V_TBD002). The synchronization direction of
business partner to customer has not been activated. Data cannot be
synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.V_TBD002>Set BP Role Category for Direction BP to Customer</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN012 - Roles assigned; direction "BP -> customer" not activated ?

  The SAP error message CVI_FS_CHECK_CUST_EN012 indicates that there is an issue with the Business Partner (BP) and Customer integration in the SAP system. Specifically, it suggests that the direction for the Business Partner to Customer mapping is not activated, which is necessary for the system to process the data correctly.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Configuration Issue: The integration settings between Business Partner and Customer are not properly configured in the system.
  Role Assignment: The required roles for the Business Partner to be recognized as a customer are not assigned or activated.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the relationship between the Business Partner and the Customer.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Role Assignment:
  
  Go to the Business Partner transaction (BP) in SAP.
  Check if the necessary roles for the customer are assigned to the Business Partner. The role typically required is FLCU00 (Customer) or similar roles depending on your configuration.
  
  
  
  Activate Direction:
  
  Ensure that the direction "BP -> Customer" is activated in the Customizing settings.
  Navigate to the Customizing path: SPRO -> Cross-Application Components -> Master Data Synchronization -> Business Partner -> Define Integration Settings for Business Partner and Customer.
  Check the settings for the direction and ensure that it is activated.
  
  
  
  Check Customizing Settings:
  
  Ensure that the necessary customizing settings for the integration of Business Partner and Customer are correctly set up.
  You may need to review the settings under SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Partner -> Integration with Customer/Vendor.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for the Business Partner and Customer data to identify any discrepancies.
  Use transaction codes like BP or CVI to check for any inconsistencies.
  
  
  
  Recreate or Update Business Partner:
  
  If the above steps do not resolve the issue, consider recreating the Business Partner or updating the existing one to ensure that all necessary roles and settings are correctly applied.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  CVI: Customer-Vendor Integration
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on Business Partner and Customer integration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST_EN012 error and ensure that the Business Partner is correctly integrated with the Customer functionality in your SAP system.