How To Fix CVI_FS_CHECK_CUST_EN012 - Roles assigned; direction "BP -> customer" not activated

CVI_FS_CHECK_CUST_EN012 - Overview

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 012

• Message text: Roles assigned; direction "BP -> customer" not activated

What causes this issue?

Before you can update the business partner in the customer, you must
select at least one business partner role as the customer role in the
view "Set BP Role Category for Direction BP to Customer" (V_TBD002).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Set BP Role Category for
Direction BP to Customer" (V_TBD002). The synchronization direction of
business partner to customer has not been activated. Data cannot be
synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.V_TBD002>Set BP Role Category for Direction BP to Customer</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CVI_FS_CHECK_CUST_EN012 - Details

• The SAP error message CVI_FS_CHECK_CUST_EN012 indicates that there is an issue with the Business Partner (BP) and Customer integration in the SAP system. Specifically, it suggests that the direction for the Business Partner to Customer mapping is not activated, which is necessary for the system to process the data correctly.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Configuration Issue: The integration settings between Business Partner and Customer are not properly configured in the system.
  Role Assignment: The required roles for the Business Partner to be recognized as a customer are not assigned or activated.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the relationship between the Business Partner and the Customer.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Role Assignment:
  
  Go to the Business Partner transaction (BP) in SAP.
  Check if the necessary roles for the customer are assigned to the Business Partner. The