How To Fix CVI_FS_CHECK_CUST_EN010 - Process & activated; the relevant synch. direction has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 010

• Message text: Process & activated; the relevant synch. direction has been deactivated

What causes this issue?

If there is a synchronization error, the system creates an entry in
Postprocessing Office (PPO) only if the business process for a s
ynchronization direction has been activated for PPO in the view
"Activate Creation of Postprocessing Orders" (/SAPPO/VA_BPROC).
A business process has been activated for which the corresponding
synchronization direction has been deactivated.

System Response

Since the synchronization direction has not been activated, the system
does not create any postprocessing orders in Postprocessing Office.

How to fix this error?

In the Customizing activity <DS:SIMG./SAPPO/VA_BPROC>Activate Creation
of Postprocessing Orders</>, you can deactivate those business processes
whose synchronization direction is not being used.
The following provides an overview of the relevant business processes
and their corresponding synchronization direction:
CVI_01 customer -> business partner
CVI_02 supplier -> business partner
CVI_03 business partner -> customer
CVI_04 business partner -> supplier

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN010 - Process & activated; the relevant synch. direction has been deactivated ?

  The SAP error message CVI_FS_CHECK_CUST_EN010 typically relates to issues with the Customer-Vendor Integration (CVI) in SAP, particularly when synchronizing customer and vendor master data. This error indicates that the synchronization direction for the relevant business partner (BP) has been deactivated, which prevents the system from processing the integration correctly.
  Cause:
  
  Deactivated Synchronization Direction: The most common cause of this error is that the synchronization direction for the customer or vendor has been turned off in the system settings. This can happen due to configuration changes or if the business partner settings were modified.
  Configuration Issues: There may be issues in the configuration of the Business Partner settings, particularly in the context of the Customer-Vendor Integration.
  Missing or Incorrect Settings: The relevant settings for the synchronization of customer and vendor data may not be correctly defined in the system.
  
  Solution:
  To resolve the CVI_FS_CHECK_CUST_EN010 error, you can follow these steps:
  
  
  Check Synchronization Settings:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Navigate to the relevant business partner role (Customer or Vendor).
  Check the synchronization settings to ensure that the direction for customer/vendor synchronization is activated.
  
  
  
  Activate Synchronization Direction:
  
  If the synchronization direction is deactivated, you can activate it by going to the CVI Customizing settings.
  Use transaction code SPRO to access the SAP Reference IMG.
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Define Synchronization Direction.
  Ensure that the relevant synchronization direction is activated.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations for the Business Partner and the Customer-Vendor Integration are correctly set up.
  Check for any inconsistencies or missing configurations that might affect the synchronization process.
  
  
  
  Test the Synchronization:
  
  After making the necessary changes, test the synchronization process to ensure that the error no longer occurs.
  You can do this by creating or modifying a customer or vendor and checking if the changes are reflected correctly.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or notes related to CVI and the specific error message for further troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SPRO, and others related to Business Partner and CVI settings.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST_EN010 error and ensure that the synchronization between customer and vendor data is functioning correctly.