How To Fix CVI_FS_CHECK_CUST_EN010 - Process & activated; the relevant synch. direction has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 010

• Message text: Process & activated; the relevant synch. direction has been deactivated

What causes this issue?

If there is a synchronization error, the system creates an entry in
Postprocessing Office (PPO) only if the business process for a s
ynchronization direction has been activated for PPO in the view
"Activate Creation of Postprocessing Orders" (/SAPPO/VA_BPROC).
A business process has been activated for which the corresponding
synchronization direction has been deactivated.

System Response

Since the synchronization direction has not been activated, the system
does not create any postprocessing orders in Postprocessing Office.

How to fix this error?

In the Customizing activity <DS:SIMG./SAPPO/VA_BPROC>Activate Creation
of Postprocessing Orders</>, you can deactivate those business processes
whose synchronization direction is not being used.
The following provides an overview of the relevant business processes
and their corresponding synchronization direction:
CVI_01 customer -> business partner
CVI_02 supplier -> business partner
CVI_03 business partner -> customer
CVI_04 business partner -> supplier

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN010 - Process & activated; the relevant synch. direction has been deactivated ?

  The SAP error message CVI_FS_CHECK_CUST_EN010 typically relates to issues with the Customer-Vendor Integration (CVI) in SAP, particularly when synchronizing customer and vendor master data. This error indicates that the synchronization direction for the relevant business partner (BP) has been deactivated, which prevents the system from processing the integration correctly.
  
  Cause:
  
  Deactivated Synchronization Direction: The most common cause of this error is that the synchronization direction for the customer or vendor has been turned off in the system settings. This can happen due to configuration changes or if the business partner settings were modified.
  
  Configuration Issues: There may be issues in the configuration of the Business Partner settings, particularly in the context of the Customer-Vendor Integration.
  Missing or Incorrect Settings: The relevant settings for the synchronization of customer and vendor data may not be correctly defined in the system.
  
  
  Solution:
  To resolve the CVI_FS_CHECK_CUST_EN010 error, you can follow these steps:
  
  
  Check Synchronization Settings:
  
  Go to the transaction code BP