How To Fix CVI_FS_CHECK_CUST010 - Process & activated; the relevant synch. direction has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 010

• Message text: Process & activated; the relevant synch. direction has been deactivated

What causes this issue?

If there is a synchronization error, the system creates an entry in
Postprocessing Office (PPO) only if the business process for a s
ynchronization direction has been activated for PPO in the view
"Activate Creation of Postprocessing Orders" (/SAPPO/VA_BPROC).
A business process has been activated for which the corresponding
synchronization direction has been deactivated.

System Response

Since the synchronization direction has not been activated, the system
does not create any postprocessing orders in Postprocessing Office.

How to fix this error?

In the Customizing activity <DS:SIMG./SAPPO/VA_BPROC>Activate Creation
of Postprocessing Orders</>, you can deactivate those business processes
whose synchronization direction is not being used.
The following provides an overview of the relevant business processes
and their corresponding synchronization direction:
CVI_01 customer -> business partner
CVI_02 supplier -> business partner
CVI_03 business partner -> customer
CVI_04 business partner -> supplier

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST010 - Process & activated; the relevant synch. direction has been deactivated ?

  The SAP error message CVI_FS_CHECK_CUST010 typically relates to issues with the Customer-Vendor Integration (CVI) in SAP, particularly when synchronizing business partner data between the customer and vendor master records. This error indicates that the synchronization direction for the relevant business partner has been deactivated, which prevents the system from processing the integration correctly.
  Cause:
  
  
  Deactivated Synchronization Direction: The most common cause of this error is that the synchronization direction for the business partner (BP) has been deactivated in the system settings. This can happen if the configuration for the business partner roles is not set up correctly or if the synchronization settings have been modified.
  
  
  Configuration Issues: There may be issues in the configuration of the Customer-Vendor Integration settings, such as missing or incorrect settings in the relevant customizing transactions.
  
  
  Master Data Issues: There could be inconsistencies or missing data in the customer or vendor master records that prevent proper synchronization.
  
  
  Solution:
  To resolve the CVI_FS_CHECK_CUST010 error, you can follow these steps:
  
  
  Check Synchronization Settings:
  
  Go to the transaction code BP (Business Partner) and check the settings for the relevant business partner roles.
  Ensure that the synchronization direction (from customer to vendor or vice versa) is activated. You can do this by navigating to the relevant customizing settings in SPRO:
  
  SPRO > Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Define Synchronization Direction.
  
  
  Make sure that the synchronization direction you need is activated.
  
  
  
  Review Business Partner Roles:
  
  Ensure that the business partner has the correct roles assigned that allow for synchronization. Check if the roles for customer and vendor are properly configured.
  
  
  
  Check Master Data:
  
  Verify that the customer and vendor master data is complete and consistent. Look for any missing mandatory fields or inconsistencies that could cause synchronization issues.
  
  
  
  Re-activate Synchronization:
  
  If you have made changes to the synchronization settings, you may need to re-activate the synchronization process. This can often be done by re-running the relevant synchronization jobs or processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific guidance or updates that may pertain to your version of SAP.
  
  
  
  Check for SAP Notes:
  
  Search for any relevant SAP Notes that may address this specific error message. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and CVI related transactions.
  SAP Community: Engage with the SAP Community or forums for additional insights and shared experiences from other users who may have encountered the same issue.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CVI_FS_CHECK_CUST010 error in your SAP system.